Zocdoc
by Zocdoc · since 2007 · zocdoc.com ↗
Zocdoc is an online marketplace connecting patients with healthcare providers for booking appointments, operating on a pay-per-booking model.
Data Index profile
Table view
| Axis | Zocdoc | Basis |
|---|---|---|
| Features | 7.9 | 11 of 14 tracked capabilities confirmed (3 unverified) |
| Integrations | 10.0 | 40 verified integrations |
| Pricing clarity | 5.0 | partial |
| Support | 6.0 | 3 channels |
| Vendor stability | 7.8 | 19 yrs in market, 201-500 staff |
| User rating | no data | No public ratings found |
Of the 5 axes we could measure, Zocdoc is strongest on integrations (10.0/10) and weakest on pricing clarity (5.0/10). Well connected but quote-only; request a written price for your practice size. It ranks #1 of 3 in online booking, 2.2 points above the category median of 5.3. We could not verify user rating yet, so those axes are left blank rather than scored.
- Features7.9
11 of 14 tracked capabilities confirmed (3 unverified). What this measures ⓘ
- Integrations10.0
40 verified integrations. What this measures ⓘ
- Pricing clarity5.0
partial. What this measures ⓘ
- Support6.0
3 channels. What this measures ⓘ
- Vendor stability7.8
19 yrs in market, 201-500 staff. What this measures ⓘ
- User ratingno data
No public ratings found. What this measures ⓘ
Patient engagement features
Zocdoc confirms 11 of 14 capabilities we track for this category (3 not verified yet). Relatively rare among its 3 peers: digital forms, call tracking & recording, email marketing, and recall automation.
- ✓ Two-way texting
- ✓ Automated reminders
- ✓ Online booking
- ✓ Digital forms
- ✓ Review requests
- ? VoIP phones
- ✓ Call tracking & recording
- ? Missed-call text-back
- ? Text-to-pay
- ✓ Email marketing
- ✓ Recall automation
- ✓ Unified inbox
- ✓ Mobile app
- ✓ Multi-location dashboard
See how every online booking product compares on these features →
Pricing & 3-year cost
- License model
- Per use
- Price transparency
- Partially public
- Starting price
- Not published
- Free trial
- Not verified
- Price last checked
- Sep 30, 2026
- Minimum term
- Not verified
- Auto-renew
- Not verified
- Cancellation notice
- Not verified
- Early termination fee
- Not verified
- Data export on exit
- Not verified
Who it’s for
Practice size
- Specialties
- —
- Deployment
- Cloud, Mobile app
- Open API
- ?
- Support
- phone, chat, email
Compliance & security
“Claimed by vendor” means a public statement we could cite; it is not an audit. Ask for the SOC 2 report or signed BAA before you share patient data.
Timeline
- Launch Zocdoc founded
- Funding $3 million initial funding round
- Funding $130 million funding round
- Funding Series E of $150 million
Company
- Vendor
- Zocdoc
- In market since
- 2007
- Employees
- 201-500
- Last round
- Series E · $150M · 2021
Markets
Markets the vendor actively sells into: United States.
FAQ
Is Zocdoc HIPAA compliant?
Yes — Zocdoc's vendor states HIPAA compliance. Always request a signed BAA before sharing PHI.
What are the best alternatives to Zocdoc?
By our Data Index, the strongest alternatives in online booking are Opencare (5.3), LocalMed (5.2), and Doctolib.
Sources20 cited · 27 field-level citations
- Zocdoc - Wikipedia · en.wikipedia.org · vendor site
- Zocdoc EHR & Practice Management Integrations - Zocdoc for Practices · zocdoc.com · vendor site
- Understanding Zocdoc pricing and billing · zocdoc.com · vendor docs
- Zocdoc Raises $130 Million In New Funding Round | Zocdoc · zocdoc.com · press release
- ZOCDOC - The CompanyCheck · thecompanycheck.com · user submission
- Zocdoc - Tracxn · tracxn.com · user submission
- Zocdoc | LinkedIn · linkedin.com · user submission
- Zocdoc Practice Solutions: Online Scheduling & Booking | Zocdoc · zocdoc.com · vendor site
- Zocdoc launches Integration Partner Program | Zocdoc · zocdoc.com · press release
- Zocdoc Company Information, Funding & Valuation - ForgeGlobal · forgeglobal.com · user submission
- How do I contact Zocdoc? – Zocdoc Provider Help Center · zocdoc.com · vendor docs
- Getting started with Reviews – Zocdoc Provider Help Center · zocdoc.com · vendor docs
- How Search Works - Zocdoc · zocdoc.com · vendor site
- Search for Doctors, Dentists, & Specialists in Your Area | Zocdoc · zocdoc.com · vendor site
- How can I contact a patient? – Zocdoc Provider Help Center · zocdoc.com · vendor docs
- How does Zocdoc work? – Zocdoc Patient Help Center · zocdoc.com · vendor docs
- Intake - Zocdoc · zocdoc.com · vendor site
- What is patient communication? · zocdoc.com · vendor docs
- How to Reduce Patient No-Shows: The Ultimate Guide · zocdoc.com · vendor site
- Zocdoc AI Phone Assistant | Doctor Answering Service · zocdoc.com · vendor site
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