Abby Connect
by Abby Connect · abby.com ↗
Abby Connect offers a HIPAA-compliant virtual receptionist service for dental practices, featuring both human and AI options and integrations with common sch...
Data Index profile
Table view
| Axis | Abby Connect | Basis |
|---|---|---|
| Features | no data | No category feature block for this product |
| Integrations | 3.6 | 2 verified integrations |
| Pricing clarity | 9.5 | public full, month-to-month |
| Support | 8.0 | 3 channels, onboarding included |
| Vendor stability | 6.0 | 51-200 staff |
| User rating | 9.4 | 4.7/5 from 616 public reviews |
Of the 5 axes we could measure, Abby Connect is strongest on pricing clarity (9.5/10) and weakest on integrations (3.6/10). It ranks #3 of 8 in virtual assistants, 0.4 points above the category median of 6.3. We could not verify features yet, so those axes are left blank rather than scored.
- Featuresno data
No category feature block for this product. What this measures ⓘ
- Integrations3.6
2 verified integrations. What this measures ⓘ
- Pricing clarity9.5
public full, month-to-month. What this measures ⓘ
- Support8.0
3 channels, onboarding included. What this measures ⓘ
- Vendor stability6.0
51-200 staff. What this measures ⓘ
- User rating9.4
4.7/5 from 616 public reviews. What this measures ⓘ
Pricing & 3-year cost
- License model
- Subscription
- Price transparency
- Full public pricing
- Starting price
- $165/mo
- Setup fee
- $0
- Free trial
- Not verified
- 3-year cost estimate
- $5,940
- Price last checked
- Sep 30, 2026
- Minimum term
- 1 months
- Auto-renew
- Not verified
- Cancellation notice
- Not verified
- Early termination fee
- Not verified
- Data export on exit
- Not verified
The entry price of $165/mo is below the virtual assistants median of $1,413/mo; no other product with public pricing start lower. Note the price is per case, so multi-location costs scale.
| Plan | Monthly | Yearly | One-time | Unit | Includes |
|---|---|---|---|---|---|
| 50 Abby Minutes | $165 | — | — | per case | — |
| 100 Abby Minutes | $329 | — | — | per case | — |
| 200 Abby Minutes | $599 | — | — | per case | — |
| 500 Abby Minutes | $1,380 | — | — | per case | — |
| Enterprise | — | — | — | flat | — |
3-year cost for your practice
Compare with others →Recurring list prices × your inputs. Excludes taxes, negotiated discounts and add-ons not published by the vendor.
Who it’s for
Practice size
- Specialties
- General
- Deployment
- Managed service
- Open API
- ?
- Support
- phone, chat, email
- Onboarding
- Included
Compliance & security
“Claimed by vendor” means a public statement we could cite; it is not an audit. Ask for the SOC 2 report or signed BAA before you share patient data.
User ratings
4.7/5 averaged across G2 and Capterra from 616 reviews.
Ratings are snapshots from third-party platforms, shown with their date and link. We do not publish them as our own review stars.
Company
- Vendor
- Abby Connect
- Employees
- 51-200
Markets
Markets the vendor actively sells into: United States.
FAQ
How much does Abby Connect cost?
Abby Connect pricing starts at $165 per month (per case), based on public pricing checked Sep 30, 2026. Our 3-year cost estimate is about $5,940.
Is Abby Connect HIPAA compliant?
Yes — Abby Connect's vendor states HIPAA compliance. Always request a signed BAA before sharing PHI.
What are the best alternatives to Abby Connect?
By our Data Index, the strongest alternatives in virtual assistants are Hello Rache (6.9), My Mountain Mover (6.8), and Dentistry Support (6.4).
Sources11 cited · 21 field-level citations
- Business Partnerships & Partner Program · abby.com · vendor site
- Dental Answering Service & Virtual Receptionist | Abby Connect · abby.com · vendor site
- Abby Connect Reviews & Ratings 2024 · g2.com · review platform
- Abby Reviews & Pricing 2024 · capterra.com · review platform
- Abby Connect | LinkedIn · linkedin.com · vendor site
- Contact | Abby Connect · abby.com · vendor site
- Virtual Receptionist | Live Answering Service | Abby Connect · abby.com · vendor site
- Small Business Answering Service | Abby Connect · abby.com · vendor site
- Mid-Market Answering Service | Abby Connect · abby.com · vendor site
- Solo Entrepreneur Answering Service | Abby Connect · abby.com · vendor site
- Virtual Receptionist Services | Abby Connect · abby.com · vendor site
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