denture·id

SupportDDS

by SupportDDS · since 2017 · supportdds.com ↗

SupportDDS provides remote dental teams for practices and DSOs, offering various administrative and marketing services with flexible month-to-month contracts.

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Data Index profile

510 Features no data Integrations no data Pricing clarity 7.5/10 Support 4.0/10 Vendor stability 7.0/10 User rating 7.8/10
Table view
AxisSupportDDSBasis
Features no data No category feature block for this product
Integrations no data No integration data verified
Pricing clarity 7.5 public starting price, month-to-month
Support 4.0 2 channels
Vendor stability 7.0 9 yrs in market, 251-1000 staff
User rating 7.8 3.9/5 from 150 public reviews

Of the 4 axes we could measure, SupportDDS is strongest on user rating (7.8/10) and weakest on support (4.0/10). It ranks #5 of 8 in virtual assistants, right at the category median of 6.4. We could not verify features and integrations yet, so those axes are left blank rather than scored.

  • Featuresno data

    No category feature block for this product. What this measures ⓘ

  • Integrationsno data

    No integration data verified. What this measures ⓘ

  • Pricing clarity7.5

    public starting price, month-to-month. What this measures ⓘ

  • Support4.0

    2 channels. What this measures ⓘ

  • Vendor stability7.0

    9 yrs in market, 251-1000 staff. What this measures ⓘ

  • User rating7.8

    3.9/5 from 150 public reviews. What this measures ⓘ

Pricing & 3-year cost

License model
Subscription
Price transparency
Public starting price
Starting price
$2,288/mo
Free trial
Not verified
3-year cost estimate
$82,368
Price last checked
Sep 30, 2026
Minimum term
1 months
Auto-renew
Not verified
Cancellation notice
Not verified
Early termination fee
Not verified
Data export on exit
Not verified

The entry price of $2,288/mo is above the virtual assistants median of $615/mo; 4 products with public pricing start lower.

Who it’s for

Practice size

✓ Solo✓ 2–5 operatories✓ 6–15 operatories✓ 16+ operatories✓ Multi-location✓ DSO
Specialties
General, Orthodontics, Pediatric, Oral surgery, Periodontics, Endodontics, Prosthodontics, Cosmetic
Deployment
Managed service
Open API
?
Support
phone, email

Compliance & security

✓HIPAAClaimed by vendor
?BAA availableNot verified
?SOC 2 Type IINot verified
?HITRUSTNot verified
✓GDPRClaimed by vendor
?PIPEDA (Canada)Not verified

“Claimed by vendor” means a public statement we could cite; it is not an audit. Ask for the SOC 2 report or signed BAA before you share patient data.

User ratings

3.9/5 averaged across Capterra from 150 reviews.

Capterra
3.9/5 · 150 ↗

Ratings are snapshots from third-party platforms, shown with their date and link. We do not publish them as our own review stars.

Company

Vendor
SupportDDS
In market since
2017
Employees
251-1000
Customers (vendor claim)
3,000

Markets

CA
UK
EU
US
MENA
APAC
LATAM
AU
NZ

Vendor also markets the product globally.

Markets the vendor actively sells into: United States, Global.

FAQ

How much does SupportDDS cost?

SupportDDS pricing starts at $2,288 per month, based on public pricing checked Sep 30, 2026. Our 3-year cost estimate is about $82,368.

Is SupportDDS HIPAA compliant?

Yes — SupportDDS's vendor states HIPAA compliance. Always request a signed BAA before sharing PHI.

What are the best alternatives to SupportDDS?

By our Data Index, the strongest alternatives in virtual assistants are Hello Rache (6.9), My Mountain Mover (6.8), and Abby Connect (6.7).

Sources12 cited · 21 field-level citations
  1. SupportDDS | The Best Remote Employees for Dental Practices & DSOs · supportdds.com · vendor site
  2. HIPAA & GDPR Compliance | SupportDDS · supportdds.com · vendor site · link no longer available
  3. Dental IT Support Services | SupportDDS · supportdds.com · vendor site
  4. Dental Marketing | SupportDDS · supportdds.com · vendor site · link no longer available
  5. Synergy Dental Partners - SupportDDS · supportdds.com · vendor site · link no longer available
  6. Partners | Enterprise Dental Connect · kisacoresearch.com · vendor site
  7. Capterra · reviews.capterra.com · review platform
  8. Terms and Conditions - SupportDDS · supportdds.com · vendor docs
  9. Supportdds LLC Company Profile | Management and Employees List · zoominfo.com · press release
  10. Creating a Fantastic Workflow with Virtual Assistants: SupportDDS · niftythriftydentists.com · forum
  11. Best Orthodontic Virtual Assistant Services For Busy Practices - Mind.Help · mind.help · forum
  12. DEO JA23.pdf · dentalgrouppractice.com · press release · link no longer available

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