Cloud 9 Ortho vs Dolphin Management
Verdict. Dolphin Management leads on the overall Data Index (6.5 vs 5.9). On the 6 axes where both have evidence, Cloud 9 Ortho wins 2, Dolphin Management wins 3 and 1 is tied. Clearest gaps: features (Dolphin Management 7.9 vs 5.0), integrations (Cloud 9 Ortho 8.2 vs 5.9), and support (Dolphin Management 4.0 vs 2.0). Users rate Cloud 9 Ortho higher (4.6 vs 4.0).
Table view
| Axis | Cloud 9 Ortho | Dolphin Management |
|---|---|---|
| Features | 5.0 | 7.9 |
| Integrations | 8.2 | 5.9 |
| Pricing clarity | 2.0 | 2.0 |
| Support | 2.0 | 4.0 |
| Vendor stability | 7.8 | 9.5 |
| User rating | 9.2 | 8.0 |
Axis by axis
- Features 5.0 vs 7.9 Dolphin Management
- Integrations 8.2 vs 5.9 Cloud 9 Ortho
- Pricing clarity 2.0 vs 2.0 tie
- Support 2.0 vs 4.0 Dolphin Management
- Vendor stability 7.8 vs 9.5 Dolphin Management
- User rating 9.2 vs 8.0 Cloud 9 Ortho
Side by side
| Cloud 9 Ortho | Dolphin Management | |
|---|---|---|
| Data Index | 5.9 | 6.5 |
| Category rank | #4 of 6 · Orthodontic PMS | #2 of 6 · Orthodontic PMS |
| User rating | 4.6 / 5 | 4.0 / 5 |
| Review count | 47 | 7 |
| Pricing transparency | Quote only | Quote only |
| License | Subscription | Quote only |
| Deployment | Cloud | On-premise server, Cloud |
| Verified integrations | 1 | 3 |
| HIPAA claim | Yes | Yes |
| In market since | 2009 | 1988 |
| Company size | 201-500 Employees | 1001-5000 |
| Markets | US | US, CA |
| Data completeness | 70% | 89% |
Features
4 of 11 tracked capabilities differ. Only Dolphin Management: operatory scheduling, real-time eligibility, e-prescribing, and custom reporting.
| Capability | Cloud 9 Ortho | Dolphin Management |
|---|---|---|
| Clinical charting | ✓ | ✓ |
| Treatment planning | ✓ | ✓ |
| Operatory scheduling | ? | ✓ |
| Real-time eligibility | ? | ✓ |
| E-claims | ✓ | ✓ |
| ERA auto-posting | ✓ | ✓ |
| e-Prescribing | ? | ✓ |
| Imaging bridge | ✓ | ✓ |
| Custom reporting | ? | ✓ |
| Multi-location | ✓ | ✓ |
| CDT codes | ✓ | ✓ |
Integrations
Only Cloud 9 Ortho · 1
Both · 0
Only Dolphin Management · 3
Choose Dolphin Management if…
- Large orthodontic practices
- Multi-location dental service organizations (DSOs) with an orthodontic focus
- you need operatory scheduling
- you need real-time eligibility
FAQ
Is Cloud 9 Ortho better than Dolphin Management?
Dolphin Management leads on the overall Data Index (6.5 vs 5.9). On the 6 axes where both have evidence, Cloud 9 Ortho wins 2, Dolphin Management wins 3 and 1 is tied. Clearest gaps: features (Dolphin Management 7.9 vs 5.0), integrations (Cloud 9 Ortho 8.2 vs 5.9), and support (Dolphin Management 4.0 vs 2.0). Users rate Cloud 9 Ortho higher (4.6 vs 4.0).
Do Cloud 9 Ortho and Dolphin Management integrate with the same systems?
They share 0 verified integrations. Only Cloud 9 Ortho lists 1; only Dolphin Management lists 3.