Cloud 9 Ortho
by Planet DDS · since 2009 · planetdds.com ↗
Cloud 9 Ortho is a cloud-based practice management solution specifically designed for orthodontic practices, groups, and OSOs, emphasizing accessibility.
Data Index profile
Table view
| Axis | Cloud 9 Ortho | Basis |
|---|---|---|
| Features | 5.0 | 7 of 14 tracked capabilities confirmed (7 unverified) |
| Integrations | 8.2 | listed as a verified integration by 11 products in our database |
| Pricing clarity | 2.0 | quote only |
| Support | 2.0 | 1 channel |
| Vendor stability | 7.8 | 17 yrs in market, 201-500 Employees staff |
| User rating | 9.2 | 4.6/5 from 47 public reviews |
Of the 6 axes we could measure, Cloud 9 Ortho is strongest on user rating (9.2/10) and weakest on pricing clarity (2.0/10). It ranks #3 of 6 in orthodontic PMS, right at the category median of 5.8.
- Features5.0
7 of 14 tracked capabilities confirmed (7 unverified). What this measures ⓘ
- Integrations8.2
listed as a verified integration by 11 products in our database. What this measures ⓘ
- Pricing clarity2.0
quote only. What this measures ⓘ
- Support2.0
1 channel. What this measures ⓘ
- Vendor stability7.8
17 yrs in market, 201-500 Employees staff. What this measures ⓘ
- User rating9.2
4.6/5 from 47 public reviews. What this measures ⓘ
Practice management features
Cloud 9 Ortho confirms 7 of 14 capabilities we track for this category (7 not verified yet). Relatively rare among its 5 peers: era auto-posting and cdt codes. Most competitors confirm operatory scheduling and custom reporting, which we could not confirm here.
- ✓ Clinical charting
- ? Perio charting
- ? Voice perio
- ✓ Treatment planning
- ? Operatory scheduling
- ? Real-time eligibility
- ✓ E-claims
- ✓ ERA auto-posting
- ? e-Prescribing
- ✓ Imaging bridge
- ? Custom reporting
- ✓ Multi-location
- ✓ CDT codes
- ? NHS UDA (UK)
See how every orthodontic PMS product compares on these features →
Integration web
Cloud 9 Ortho lists 1 verified integration, all native. None of the 6 most-connected systems in our database (Open Dental, Dentrix, and Eaglesoft…) are on its verified list. 11 products in our database list Cloud 9 Ortho as a supported integration — a proxy for how central it is to the ecosystem.
Pricing & 3-year cost
- License model
- Subscription
- Price transparency
- Quote only
- Starting price
- Not published
- Free trial
- Not verified
- Price last checked
- Sep 30, 2026
- Minimum term
- Not verified
- Auto-renew
- Not verified
- Cancellation notice
- Not verified
- Early termination fee
- Not verified
- Data export on exit
- Not verified
Cloud 9 Ortho is quote-only — like 3 of 5 other products in this category. 2 competitors publish at least partial pricing.
User ratings
4.6/5 averaged across Capterra from 47 reviews. It is the highest-rated of 4 rated products in its category.
Ratings are snapshots from third-party platforms, shown with their date and link. We do not publish them as our own review stars.
Who it’s for
Practice size
- Specialties
- Orthodontics, Pediatric
- Deployment
- Cloud
- Open API
- ?
- Support
- phone
Compliance & security
“Claimed by vendor” means a public statement we could cite; it is not an audit. Ask for the SOC 2 report or signed BAA before you share patient data.
Company
- Vendor
- Planet DDS
- In market since
- 2009
- Employees
- 201-500 Employees
- Customers (vendor claim)
- 2,900
Timeline
- Launch Cloud 9 Software founded
Markets
Markets the vendor actively sells into: United States.
FAQ
How much does Cloud 9 Ortho cost?
Cloud 9 Ortho does not publish pricing; it is sold on a quote basis. 1 competitors in orthodontic PMS publish a starting price.
Is Cloud 9 Ortho HIPAA compliant?
Yes — Cloud 9 Ortho's vendor states HIPAA compliance. Always request a signed BAA before sharing PHI.
What does Cloud 9 Ortho integrate with?
We verified 1 integration: CareCredit.
What are the best alternatives to Cloud 9 Ortho?
By our Data Index, the strongest alternatives in orthodontic PMS are Ortho2 Edge Cloud (7.1), OrthoTrac (6.1), and Dolphin Management (5.8).
Sources14 cited · 23 field-level citations
- Cloud 9 Ortho - Cloud-Based Orthodontic Practice Management · planetdds.com · vendor site
- Cloud 9 Ortho Demo · planetdds.com · vendor site
- Ortho Practice Management Buying Guide for OSOs · planetdds.com · vendor docs
- Cloud 9 Ortho LinkedIn Profile · linkedin.com · review platform
- Planet DDS Announces Its Acquisition of Cloud 9 · planetdds.com · press release
- Planet DDS and CareCredit Announce Partnership · carecredit.com · press release
- Planet DDS Introduces Cloud 9 Pay, Revolutionizing Payment Acceptance for Orthodontic Practices · planetdds.com · press release
- Planet DDS | Cloud-Based Dental Software · planetdds.com · vendor site
- C9 Signature – Cloud 9 Support · cloud9support.planetdds.com · vendor docs
- PDDS DSO Security Guide for CIOs and CTOs · planetdds.com · vendor site
- Planet DDS Employee Directory, Headcount & Staff | LeadIQ · leadiq.com · vendor site
- Ortho Quick Fee Schedule Setup · cloud9support.planetdds.com · vendor docs
- Transaction Type Setup · cloud9support.planetdds.com · vendor docs
- Summary · cloud9support.planetdds.com · vendor docs
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