Cloud 9 Ortho
by Planet DDS · since 2009 · planetdds.com ↗
Cloud 9 Ortho is a cloud-based practice management solution specifically designed for orthodontic practices, groups, and OSOs, emphasizing accessibility.
Data Index profile
Table view
| Axis | Cloud 9 Ortho | Basis |
|---|---|---|
| Features | 5.0 | 7 of 14 tracked capabilities confirmed (7 unverified) |
| Integrations | 8.2 | listed as a verified integration by 11 products in our database |
| Pricing clarity | 2.0 | quote only |
| Support | 2.0 | 1 channel |
| Vendor stability | 7.8 | 17 yrs in market, 201-500 Employees staff |
| User rating | 9.2 | 4.6/5 from 47 public reviews |
Of the 6 axes we could measure, Cloud 9 Ortho is strongest on user rating (9.2/10) and weakest on pricing clarity (2.0/10). It ranks #4 of 6 in orthodontic PMS, right at the category median of 6.1.
- Features5.0
7 of 14 tracked capabilities confirmed (7 unverified). What this measures ⓘ
- Integrations8.2
listed as a verified integration by 11 products in our database. What this measures ⓘ
- Pricing clarity2.0
quote only. What this measures ⓘ
- Support2.0
1 channel. What this measures ⓘ
- Vendor stability7.8
17 yrs in market, 201-500 Employees staff. What this measures ⓘ
- User rating9.2
4.6/5 from 47 public reviews. What this measures ⓘ
Practice management features
Cloud 9 Ortho confirms 7 of 14 capabilities we track for this category (7 not verified yet). Relatively rare among its 5 peers: era auto-posting and cdt codes. Most competitors confirm operatory scheduling and custom reporting, which we could not confirm here.
- ✓ Clinical charting
- ? Perio charting
- ? Voice perio
- ✓ Treatment planning
- ? Operatory scheduling
- ? Real-time eligibility
- ✓ E-claims
- ✓ ERA auto-posting
- ? e-Prescribing
- ✓ Imaging bridge
- ? Custom reporting
- ✓ Multi-location
- ✓ CDT codes
- ? NHS UDA (UK)
See how every orthodontic PMS product compares on these features →
Integration web
Cloud 9 Ortho lists 1 verified integration, all native. None of the 6 most-connected systems in our database (Open Dental, Dentrix, and Eaglesoft…) are on its verified list. 11 products in our database list Cloud 9 Ortho as a supported integration — a proxy for how central it is to the ecosystem.
Pricing & 3-year cost
- License model
- Subscription
- Price transparency
- Quote only
- Starting price
- Not published
- Free trial
- Not verified
- Price last checked
- Sep 30, 2026
- Minimum term
- Not verified
- Auto-renew
- Not verified
- Cancellation notice
- Not verified
- Early termination fee
- Not verified
- Data export on exit
- Not verified
Cloud 9 Ortho is quote-only — like 3 of 5 other products in this category. 2 competitors publish at least partial pricing.
User ratings
4.6/5 averaged across Capterra from 47 reviews. It is the highest-rated of 4 rated products in its category.
Ratings are snapshots from third-party platforms, shown with their date and link. We do not publish them as our own review stars.
Who it’s for
Practice size
- Specialties
- Orthodontics, Pediatric
- Deployment
- Cloud
- Open API
- ?
- Support
- phone
Compliance & security
“Claimed by vendor” means a public statement we could cite; it is not an audit. Ask for the SOC 2 report or signed BAA before you share patient data.
Company
- Vendor
- Planet DDS
- In market since
- 2009
- Employees
- 201-500 Employees
- Customers (vendor claim)
- 2,900
Timeline
- Launch Cloud 9 Software founded
Markets
Markets the vendor actively sells into: United States.
Related buyer guides
Dental software compared on verified features, integrations, pricing and user ratings: data-backed picks, a full comparison table, cloud vs server and how to choose.
Budgeting Dental software costEvery dental practice management software price we could verify, what Dentrix, Eaglesoft and Curve Dental charge for, hidden fees and a 3-year cost example.
Implementation Switching dental softwareWhat data converts, what dental software migration costs, a 12-week timeline and a step-by-step checklist for moving from Dentrix, Eaglesoft or any PMS.
FAQ
How much does Cloud 9 Ortho cost?
Cloud 9 Ortho does not publish pricing; it is sold on a quote basis. 1 competitors in orthodontic PMS publish a starting price.
Is Cloud 9 Ortho HIPAA compliant?
Yes — Cloud 9 Ortho's vendor states HIPAA compliance. Always request a signed BAA before sharing PHI.
What does Cloud 9 Ortho integrate with?
We verified 1 integration: CareCredit.
What are the best alternatives to Cloud 9 Ortho?
By our Data Index, the strongest alternatives in orthodontic PMS are Ortho2 Edge Cloud (7.3), Dolphin Management (6.5), and OrthoTrac (6.1).
Sources16 cited · 24 field-level citations
- Cloud 9 Ortho - Cloud-Based Orthodontic Practice Management · planetdds.com · vendor site
- Cloud 9 Ortho Demo · planetdds.com · vendor site
- Ortho Practice Management Buying Guide for OSOs · planetdds.com · vendor docs
- Cloud 9 Ortho LinkedIn Profile · linkedin.com · review platform
- Planet DDS Announces Its Acquisition of Cloud 9 · planetdds.com · press release
- Planet DDS and CareCredit Announce Partnership · carecredit.com · press release
- Planet DDS Introduces Cloud 9 Pay, Revolutionizing Payment Acceptance for Orthodontic Practices · planetdds.com · press release
- Planet DDS | Cloud-Based Dental Software · planetdds.com · vendor site
- C9 Signature – Cloud 9 Support · cloud9support.planetdds.com · vendor docs
- PDDS DSO Security Guide for CIOs and CTOs · planetdds.com · vendor site
- Planet DDS Employee Directory, Headcount & Staff | LeadIQ · leadiq.com · vendor site
- Ortho Quick Fee Schedule Setup · cloud9support.planetdds.com · vendor docs
- Transaction Type Setup · cloud9support.planetdds.com · vendor docs
- Summary · cloud9support.planetdds.com · vendor docs
- Software Advice: Cloud9 feature list (CDT codes management) · softwareadvice.com.au · review platform
- CephX AI cephalometric analysis integration into Cloud 9 / Planet DDS ecosystem · trendhunter.com · news
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