denture·id
AI receptionists

Viva AI

by Viva AI · getviva.ai ↗

Viva AI is an AI-powered dental receptionist platform designed to automate various office tasks from inbound calls to patient communication and scheduling fo...

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Data Index profile

510 Features 8.6/10 Integrations 6.9/10 Pricing clarity 5.0/10 Support 6.0/10 Vendor stability 3.0/10 User rating 10.0/10
Table view
AxisViva AIBasis
Features 8.6 6 of 7 tracked capabilities confirmed (1 unverified)
Integrations 6.9 7 verified integrations
Pricing clarity 5.0 partial
Support 6.0 3 channels
Vendor stability 3.0 1-10 staff
User rating 10.0 5.0/5 from 1 public review

Of the 6 axes we could measure, Viva AI is strongest on user rating (10.0/10) and weakest on vendor stability (3.0/10). Users like it, but the company is younger or smaller — check data-export terms as a safeguard. It ranks #2 of 25 in AI receptionists, 1.3 points above the category median of 5.5.

  • Features8.6

    6 of 7 tracked capabilities confirmed (1 unverified). What this measures ⓘ

  • Integrations6.9

    7 verified integrations. What this measures ⓘ

  • Pricing clarity5.0

    partial. What this measures ⓘ

  • Support6.0

    3 channels. What this measures ⓘ

  • Vendor stability3.0

    1-10 staff. What this measures ⓘ

  • User rating10.0

    5.0/5 from 1 public review. What this measures ⓘ

AI transparency

✓Uses AIConfirmed
?Human in the loopNot disclosed
?FDA-cleared AINot disclosed
?LLM provider disclosedNot disclosed

0 of 3 AI transparency signals disclosed. Across all AI tools we track, most vendors disclose none of them — which is why we show this panel on every AI product.

Compliance & security

✓HIPAAClaimed by vendor
✓BAA availableClaimed by vendor
✓SOC 2 Type IIClaimed by vendor
?HITRUSTNot verified
?GDPRNot verified
?PIPEDA (Canada)Not verified

“Claimed by vendor” means a public statement we could cite; it is not an audit. Ask for the SOC 2 report or signed BAA before you share patient data.

AI receptionist capabilities

Viva AI confirms 6 of 7 capabilities we track for this category (1 not verified yet).

  • ✓ Answers 24/7
  • ✓ Books into PMS
  • ✓ Insurance capture
  • ✓ Human handoff
  • ? Custom voice
  • ✓ Outbound calls
  • ✓ SMS follow-up
Pricing basis
flat
Languages
en
PMS write-back
Dentrix, Eaglesoft, Open Dental, Curve Dental, Dentrix Ascend, CareStack, Cloud 9 Ortho

See how every AI receptionists product compares on these features →

Integration web

Viva AI lists 7 verified integrations, all native. It covers 5 of the 6 most-connected systems in our database (Open Dental, Dentrix, Eaglesoft, Curve Dental, and Dentrix Ascend).

CareStack Cloud 9 Ortho Curve Dental Dentrix Dentrix Ascend Eaglesoft Open Dental Viva AI
Native

Pricing & 3-year cost

License model
Subscription
Price transparency
Partially public
Starting price
$349/mo
Free trial
Not verified
3-year cost estimate
$12,564
Price last checked
Sep 30, 2026
Minimum term
Not verified
Auto-renew
Not verified
Cancellation notice
Not verified
Early termination fee
Not verified
Data export on exit
Not verified

The entry price of $349/mo is above the AI receptionists median of $149/mo; 6 products with public pricing start lower.

PlanMonthlyYearlyOne-timeUnitIncludes
$349——flat—
$1,199——flat—
$200——flat—
$500——flat—

3-year cost for your practice

Compare with others →
Plan$349/mo flat
$12,564
Plan$1,199/mo flat
$43,164
Plan$200/mo flat
$7,200
Plan$500/mo flat
$18,000

Recurring list prices × your inputs. Excludes taxes, negotiated discounts and add-ons not published by the vendor.

User ratings

5.0/5 averaged across G2 from 1 review. That is a small sample — treat it as directional. It is the highest-rated of 6 rated products in its category.

G2
5.0/5 · 1 ↗

Ratings are snapshots from third-party platforms, shown with their date and link. We do not publish them as our own review stars.

Who it’s for

Practice size

Solo✓ 2–5 operatories✓ 6–15 operatories✓ 16+ operatories✓ Multi-location✓ DSO
Specialties
General, DSO
Deployment
Cloud
Open API
?
Support
phone, chat, email

Company

Vendor
Viva AI
Employees
1-10

Markets

CA
UK
EU
US
MENA
APAC
LATAM
AU
NZ

Markets the vendor actively sells into: United States.

FAQ

How much does Viva AI cost?

Viva AI pricing starts at $349 per month, based on public pricing checked Sep 30, 2026. Our 3-year cost estimate is about $12,564.

Is Viva AI HIPAA compliant?

Yes — Viva AI's vendor states HIPAA compliance and offers a Business Associate Agreement (BAA). Always request a signed BAA before sharing PHI.

What does Viva AI integrate with?

We verified 7 integrations: Dentrix, Eaglesoft, Open Dental, Curve Dental, Dentrix Ascend, CareStack, and Cloud 9 Ortho.

What are the best alternatives to Viva AI?

By our Data Index, the strongest alternatives in AI receptionists are Smith.ai (7.3), Dentina.ai (6.6), and BuzzWisely (6.3).

Sources11 cited · 27 field-level citations
  1. Viva AI - Home · getviva.ai · vendor site
  2. Viva AI · getviva.ai · vendor site
  3. AI Dental Receptionist for DSOs | Viva AI · getviva.ai · vendor site
  4. Speak Their Language: How Viva AI Helps Dental Offices Communicate in 150+ Languages · getviva.ai · vendor site
  5. AI Dental Receptionist for CareStack | Viva AI · getviva.ai · vendor site
  6. Viva AI - AI-Powered Dental Receptionist | Office Automation · ws-origin.getviva.ai · vendor site
  7. Welcome Ava, the First AI-Based Dental Assistant – Soothing Dental · soothing.dental · vendor site
  8. Best AI Receptionist Software for Dental Offices in 2026 | Viva AI · getviva.ai · vendor site
  9. Partner with Viva AI · goviva.ai · vendor site
  10. Patient Communication for Dental Offices | Viva AI · getviva.ai · vendor site
  11. Viva AI Companion | LinkedIn · linkedin.com · vendor site

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