- The voice is not the difference; the write-back is. 21 of the 26 AI receptionists we track say they book into the practice management system, but only 9 name the systems they write to.
- Leaving aside general answering and business phone services, Viva AI, Dentina.ai, TrueLark, and BuzzWisely rank highest on our Data Index.
- Prices are mostly hidden. 7 of 26 publish an AI receptionist price, with entry plans from $49 to $495 a month. Watch per-minute pricing in busy months.
- A BAA is not optional. The AI hears protected health information on every call. 10 products state that they sign a business associate agreement.
“Dental AI receptionist competitors” is one of the fastest-growing searches in dental software, usually paired with Voicify, Orbit or Denticon. Most comparisons online are written by one of the vendors. This one compares 26 AI receptionists on the same documented facts, explains what the Voicify, Orbit and Denticon searches are really about, and ends with a trial plan you can run in two weeks.
What an AI receptionist does, and what to check
| Job | What good looks like | Confirmed in our data |
|---|---|---|
| Answer every call | 24/7, including lunch and peaks, without voicemail. | 25 of 26 |
| Book into the schedule | Reads real availability and writes the appointment into your system, with the right type and length. | 21 of 26 |
| Name the systems | The vendor lists which practice management systems it writes to. | 9 of 26 |
| Capture insurance | Collects carrier and member details for new patients. | 16 of 26 |
| Hand off to a person | Transfers when asked or when unsure, with context. | 16 of 26 |
| Sign a BAA | A business associate agreement before any patient data flows. | 10 of 26 |
Many products say they book appointments. Fewer show which systems they write to. A booking that arrives as an email or a task for staff to enter is a message service, not a receptionist.
Voicify, Orbit and Denticon: what those searches mean
Voicify
Voicify is a voice-AI company based in Needham, Massachusetts, serving dental practices alongside restaurants, hospitality and automotive. Its dental assistant answers calls, books and reschedules, sends outbound reminders and transfers to staff. In May 2025 Planet DDS added Voicify as an API partner for Denticon, which is why the two names are searched together. Its dental page does not name other practice management systems, and it does not publish prices. Our full assessment: Voicify review.
Orbit by Simplifeye
Orbit is a hybrid service from Simplifeye: AI handles routine web chat and calls, and live human agents step in when needed. It focuses on capturing new-patient leads from the practice website and booking them. Simplifeye was acquired by Vyne Dental in March 2023. We could not confirm Orbit’s current pricing or how it is sold today, so it is not in our comparison table. If you are quoted, compare it with the products below on the same questions.
Denticon
Denticon, Planet DDS’s cloud practice management system, has no AI receptionist of its own. Planet DDS’s AI launches are clinical, such as AI Voice Perio for hands-free periodontal charting. For phones it relies on partners: Voicify and Mango Voice were added in May 2025 and connect through Denticon’s approved API. Several other AI receptionists also list Denticon among their integrations; check the table below. More on the system itself: Denticon review.
Every AI receptionist we track, compared
| Product | Index | Books into PMS | Systems named | Handoff | BAA | Pricing | From |
|---|---|---|---|---|---|---|---|
| Viva AI | 7.4 | ✓ | Dentrix, Eaglesoft, Open Dental, Curve Dental, Dentrix Ascend +2 | ✓ | ✓ | Flat monthly | $349/mo |
| Smith.ai | 7.3 | ? | not named | ✓ | ? | Per call | quote |
| Dentina.ai | 6.6 | ✓ | Open Dental, Dentrix, Dentrix Ascend, Dentrix Enterprise, Eaglesoft +6 | ✓ | ✓ | Per location | $299/mo |
| TrueLark | 6.3 | ✓ | not named | ✓ | ? | Flat monthly | quote |
| BuzzWisely | 6.3 | ✓ | Dentrix, Eaglesoft, Open Dental, Curve Dental, Practice-Web | ? | ? | Flat monthly | $99/mo |
| Goodcall | 6.1 | ✓ | Open Dental, Dentrix, Eaglesoft | ✓ | ✓ | Per location | quote |
| SuperMIA | 6.1 | ✓ | Dentrix, Open Dental, Eaglesoft | ✓ | ✓ | Flat monthly | $149/mo |
| CloudTalk | 6.1 | ✕ | not named | ✓ | ✓ | Per minute | $25/mo |
| Yobi | 5.9 | ✓ | Dentrix, Eaglesoft, Open Dental, NexHealth | ✓ | ✓ | Per location | quote |
| Orthia | 5.8 | ✓ | Cloud 9 Ortho, Dolphin Management, Ortho2 Edge Cloud, OrthoTrac, Dentrix Ascend +1 | ? | ? | Flat monthly | $399/mo |
| Resonate AI | 5.6 | ✓ | Dentrix, Eaglesoft, Open Dental, Curve Dental, Denticon | ✓ | ? | Per location | quote |
| Patientdesk.ai | 5.6 | ✓ | not named | ✓ | ? | Per location | quote |
| Savvy Agents | 5.5 | ✓ | Open Dental | ✓ | ✓ | Flat monthly | quote |
| Rondah AI | 5.4 | ✓ | Dentrix, Open Dental, Denticon, Eaglesoft, Curve Dental +6 | ✓ | ? | — | quote |
| Peerlogic | 5.4 | ✓ | Open Dental | ✓ | ? | Flat monthly | quote |
| MedReception AI | 5.3 | ✓ | Eaglesoft | ? | ? | Per minute | $495/mo |
| Voicify | 4.9 | ✓ | not named | ✓ | ? | — | quote |
| Arini | 4.8 | ✓ | Dentrix, Eaglesoft, Open Dental, Denticon | ✓ | ✓ | Flat monthly | quote |
| CallBird AI | 4.7 | ✓ | Dentrix, Eaglesoft, Open Dental | ? | ✓ | Flat monthly | $49/mo |
| Newton | 4.7 | ✓ | not named | ? | ? | — | quote |
| Flossy | 4.5 | ✓ | not named | ? | ? | Per location | quote |
| healow Genie | 4.5 | ? | not named | ✓ | ? | — | quote |
| HeyGent | 4.2 | ✓ | Resonate AI | ? | ? | — | quote |
| ScanO Copilot | 3.9 | ? | not named | ? | ? | Flat monthly | quote |
| Riiva | 3.3 | ✓ | not named | ? | ? | Flat monthly | $500/mo |
| Frontdesk | – | ? | not named | ? | ✓ | Flat monthly | $99/mo |
✓ confirmed in vendor documentation, ✕ confirmed absent, ? not documented. “Systems named” lists write-back targets where the vendor names them, otherwise documented integrations. Index is our Data Index, built from documented facts, not test calls.
Head-to-head: Smith.ai vs Viva AI, Dentina.ai vs Viva AI, TrueLark vs Viva AI, Dentina.ai vs Smith.ai, Smith.ai vs TrueLark, Dentina.ai vs TrueLark.
Capability matrix
| Product | Answers 24/7 | Books into PMS | Insurance capture | SMS follow-up | Human handoff | Outbound calls | Custom voice | Confirmed |
|---|---|---|---|---|---|---|---|---|
| Viva AI | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ? | 6/7 |
| Smith.ai | ✓ | ? | ✓ | ✓ | ✓ | ✓ | ? | 5/7 |
| Dentina.ai | ✓ | ✓ | ? | ✓ | ✓ | ✓ | ? | 5/7 |
| TrueLark | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ? | 6/7 |
| BuzzWisely | ✓ | ✓ | ✓ | ✓ | ? | ? | ? | 4/7 |
| Goodcall | ✓ | ✓ | ✓ | ✓ | ✓ | ? | ? | 5/7 |
| SuperMIA | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | 7/7 |
| CloudTalk | ✓ | ✕ | ? | ? | ✓ | ? | ? | 2/7 |
| Yobi | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ? | 6/7 |
| Orthia | ✓ | ✓ | ✓ | ? | ? | ? | ? | 3/7 |
| Resonate AI | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ? | 6/7 |
| Patientdesk.ai | ✓ | ✓ | ✓ | ? | ✓ | ✓ | ? | 5/7 |
| Savvy Agents | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ? | 6/7 |
| Rondah AI | ✓ | ✓ | ✕ | ✕ | ✓ | ✕ | ? | 3/7 |
| Peerlogic | ✓ | ✓ | ? | ✓ | ✓ | ? | ✕ | 4/7 |
| MedReception AI | ✓ | ✓ | ✓ | ? | ? | ✓ | ? | 4/7 |
| Voicify | ✓ | ✓ | ? | ✓ | ✓ | ✓ | ? | 5/7 |
| Arini | ✓ | ✓ | ? | ✓ | ✓ | ✓ | ? | 5/7 |
| CallBird AI | ✓ | ✓ | ✓ | ✓ | ? | ? | ? | 4/7 |
| Newton | ✓ | ✓ | ✓ | ? | ? | ? | ? | 3/7 |
| Flossy | ✓ | ✓ | ✓ | ✓ | ? | ? | ? | 4/7 |
| healow Genie | ✓ | ? | ? | ? | ✓ | ✓ | ? | 3/7 |
| HeyGent | ✓ | ✓ | ? | ✓ | ? | ? | ? | 3/7 |
| ScanO Copilot | ✓ | ? | ? | ? | ? | ? | ? | 1/7 |
| Riiva | ✓ | ✓ | ✓ | ? | ? | ? | ? | 3/7 |
| Frontdesk | ? | ? | ? | ? | ? | ? | ? | 0/7 |
| Share confirmed | 96% | 81% | 62% | 62% | 62% | 50% | 4% |
Pricing: published plans and the billing unit
| Product | Basis | Published plans |
|---|---|---|
| CallBird AI | Flat monthly | Starter $49 · Professional $99 · Enterprise $197 |
| BuzzWisely | Flat monthly | Starter $99 · Standard $289 · Honey $389 |
| SuperMIA | Flat monthly | Business Plan $149 · Enterprise Plan $299 |
| Dentina.ai | Per location | Starting $299 · Premium / Inbound $399 |
| Viva AI | Flat monthly | Gold $349 · Platinum $899 · Diamond $1,199 |
| Orthia | Flat monthly | After-hours and overflow coverage $399 · Full 24/7 coverage $499 |
| MedReception AI | Per minute | Base Plan $495 · Mid Plan $995 · Premium Plan $1,495 |
Products in our noindex tier and CloudTalk, whose published price is a per-seat phone plan with the AI agent as an unpriced add-on, are left out of this table.
7 of 26 publish an AI receptionist price. The billing unit changes what you pay more than the headline figure:
- Flat or per location. Easy to budget. Check the call or minute allowance and the overage rate.
- Per minute. Cheap in a quiet month. At 400 answered calls of about 3 minutes, you pay for 1,200 minutes; January recall and insurance-reset calls can double that.
- Per call. Common with services that include human agents. Ask whether short or spam calls are billed.
A useful yardstick: divide the monthly price by the number of appointments the AI books that would otherwise have been missed. Your call logs from before the trial give the baseline.
HIPAA and patient data
An AI receptionist hears names, dates of birth, insurance numbers and symptoms on almost every call, and it reads and writes your schedule. The vendor is a business associate under HIPAA.
- Sign a BAA before the trial, not after. 10 products we track state that one is available: Viva AI, Dentina.ai, Goodcall, SuperMIA, CloudTalk, Yobi, Savvy Agents, Arini, CallBird AI, and Frontdesk.
- Ask where recordings and transcripts are stored, for how long, and whether they are used to train models.
- Ask which language and voice models are used and whether those providers also sign a BAA with the vendor.
- Limit access. The integration should have only the permissions it needs in your practice management system.
How to run a two-week trial
- Pull a baseline. From your phone system: calls per day, missed and abandoned calls, and calls after hours, for the last four weeks.
- Start narrow. After hours and lunch only for the first week. Keep staff on the phones during the day.
- Check every booking. Each morning, compare appointments the AI made with the call transcripts: right patient, type, length and provider.
- Call it yourself. Test a new patient with insurance, an emergency, a cancellation, a Spanish speaker and a caller who asks for a person.
- Measure. Answer rate, appointments booked, transfers, errors and complaints, against the baseline.
- Decide with numbers. Extend to daytime overflow only if error rates are low and the booked-appointment gain covers the price.
Questions for every demo
- Book an appointment now and show it appearing in my practice management system.
- Which systems do you write to, and which only receive a message or task?
- What happens when a caller asks for a person, or the AI is unsure? How is context passed on?
- Will you sign a BAA before the trial? Where are recordings kept, and for how long?
- How is pricing calculated in peak months, and what does overage cost?
- What are the contract term and notice period?
See the full AI receptionist ranking and the AI trust matrix. If you want phones and an AI receptionist from one vendor, compare Mango Voice, Weave and Adit.
FAQ
What is an AI dental receptionist?
Software that answers the practice phone with a synthetic voice. It greets the caller, answers routine questions, books, moves or cancels appointments in the practice management system, collects insurance details and transfers the call to staff when needed. Most also send text follow-ups and can make outbound calls for recall or confirmations.
Who are the main Voicify competitors in dental?
Dental-focused AI receptionists: Viva AI, Dentina.ai, TrueLark, BuzzWisely, SuperMIA, and Yobi rank highest on our Data Index. Voicify serves several industries, and on Denticon it is an approved Planet DDS API partner, which matters if you are on Denticon. Compare them on named write-back to your system, human handoff, a signed BAA and pricing basis.
What is Orbit by Simplifeye?
Orbit is a patient communication product from Simplifeye that combines AI with live human agents for web chat and calls, captures new-patient leads and books through the practice management system. Simplifeye was acquired by Vyne Dental in March 2023. We could not confirm current pricing or who now sells Orbit as a separate product, so it is not in our comparison.
Does Denticon have an AI receptionist?
Planet DDS has not launched its own AI receptionist in Denticon. Its AI tools are for clinical charting, such as AI Voice Perio. In May 2025 it added Voicify and Mango Voice as API partners, so both can read and write through Denticon’s approved API. Other AI receptionists also list Denticon among the systems they support.
How much does an AI dental receptionist cost?
Of the 26 products we track, 7 publish a price. Entry plans run from $49 a month (CallBird AI) to $495 (MedReception AI). Pricing is flat, per location, per minute or per call; per-minute plans rise with call volume.
Can an AI receptionist book directly into Dentrix, Eaglesoft or Open Dental?
Several can. 9 products in our database name the systems they write to; Viva AI, BuzzWisely, Goodcall, Resonate AI, Savvy Agents, and Rondah AI are among them. Ask to see an appointment booked by the AI appear in your own schedule during the demo.
Are AI dental receptionists HIPAA compliant?
23 of 26 claim HIPAA compliance and 10 state that a BAA is available. The claim alone does not make your use compliant: you need a signed business associate agreement, and you should know where call recordings and transcripts are stored and for how long.
Will an AI receptionist replace my front desk?
Rarely, and it should not be bought on that promise. It is most useful for calls your team cannot take: after hours, lunch, peak times and simple scheduling. Complex insurance questions, treatment conversations and upset patients still need a person, which is why human handoff matters.
Method & sources
Capabilities, integrations, BAA availability and prices come from our database of AI receptionists, where each value links to the vendor page it was taken from. A capability is marked confirmed only when the vendor documents it. Resolution and answer rates are vendor claims. We have not placed test calls with these products. Cost examples are our arithmetic from published rates.
Product facts come from the Denture-ID database, where every field links to the vendor page or document it was taken from — open any product profile to see them. Rankings use the Data Index; vendors cannot pay to change a position. Found an error? Tell us.
- Planet DDS: DentalOS ecosystem expands with Voicify and Mango Voice, May 14, 2025 — Denticon API partners for voice
- Dental Products Report: Vyne Dental acquires Simplifeye — ownership of Simplifeye, maker of Orbit
- Planet DDS: AI Voice Perio — Denticon’s own AI is clinical charting
- HHS: business associate contracts — what a BAA must contain