CloudTalk
by CloudTalk · cloudtalk.io ↗
CloudTalk offers an AI-powered cloud call center platform, with an AI Voice Agent add-on suitable for dental practices looking to streamline communications.
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Data Index profile
Table view
| Axis | CloudTalk | Basis |
|---|---|---|
| Features | 2.9 | 2 of 7 tracked capabilities confirmed (4 unverified) |
| Integrations | no data | No integration data verified |
| Pricing clarity | 9.0 | public full |
| Support | 4.0 | 1 channel, onboarding included |
| Vendor stability | 7.9 | 201-500 staff, $45M raised |
| User rating | 8.8 | 4.4/5 from 2,119 public reviews |
Of the 5 axes we could measure, CloudTalk is strongest on pricing clarity (9.0/10) and weakest on features (2.9/10). Transparent, accessible pricing with a narrower feature set — often a good fit for smaller practices. It ranks #7 of 25 in AI receptionists, 0.6 points above the category median of 5.5. We could not verify integrations yet, so those axes are left blank rather than scored.
- Features2.9
2 of 7 tracked capabilities confirmed (4 unverified). What this measures ⓘ
- Integrationsno data
No integration data verified. What this measures ⓘ
- Pricing clarity9.0
public full. What this measures ⓘ
- Support4.0
1 channel, onboarding included. What this measures ⓘ
- Vendor stability7.9
201-500 staff, $45M raised. What this measures ⓘ
- User rating8.8
4.4/5 from 2,119 public reviews. What this measures ⓘ
AI transparency
0 of 3 AI transparency signals disclosed. Across all AI tools we track, most vendors disclose none of them — which is why we show this panel on every AI product.
Compliance & security
“Claimed by vendor” means a public statement we could cite; it is not an audit. Ask for the SOC 2 report or signed BAA before you share patient data.
AI receptionist capabilities
CloudTalk confirms 2 of 7 capabilities we track for this category (4 not verified yet). Most competitors confirm books into pms, which we could not confirm here.
- ✓ Answers 24/7
- ✕ Books into PMS
- ? Insurance capture
- ✓ Human handoff
- ? Custom voice
- ? Outbound calls
- ? SMS follow-up
- Pricing basis
- per minute
See how every AI receptionists product compares on these features →
Pricing & 3-year cost
- License model
- Subscription
- Price transparency
- Full public pricing
- Starting price
- $25/mo
- Free trial
- Not verified
- 3-year cost estimate
- $900
- Price last checked
- Sep 30, 2026
- Minimum term
- Not verified
- Auto-renew
- Not verified
- Cancellation notice
- Not verified
- Early termination fee
- Not verified
- Data export on exit
- Not verified
The entry price of $25/mo is below the AI receptionists median of $299/mo; no other product with public pricing start lower. Note the price is per user, so multi-location costs scale.
| Plan | Monthly | Yearly | One-time | Unit | Includes |
|---|---|---|---|---|---|
| Starter | $25 | — | — | per user | — |
| Essential | $29 | — | — | per user | — |
| Expert | $49 | — | — | per user | — |
| AI Voice Agents Add-on | — | — | $99 | per case | 200 minutes |
3-year cost for your practice
Compare with others →Recurring list prices × your inputs. Excludes taxes, negotiated discounts and add-ons not published by the vendor.
User ratings
4.4/5 averaged across G2 and Capterra from 2,119 reviews. 4 rated competitors in the category score higher.
Ratings are snapshots from third-party platforms, shown with their date and link. We do not publish them as our own review stars.
Who it’s for
Practice size
- Specialties
- General
- Deployment
- Cloud
- Open API
- ?
- Support
- phone
- Onboarding
- Included
Company
- Vendor
- CloudTalk
- Employees
- 201-500
- Total funding
- $45.3M
- Last round
- Series B · $28M
- Customers (vendor claim)
- 30,000
Markets
Markets the vendor actively sells into: United States.
FAQ
How much does CloudTalk cost?
CloudTalk pricing starts at $25 per month (per user), based on public pricing checked Sep 30, 2026. Our 3-year cost estimate is about $900.
Is CloudTalk HIPAA compliant?
Yes — CloudTalk's vendor states HIPAA compliance and offers a Business Associate Agreement (BAA). Always request a signed BAA before sharing PHI.
What are the best alternatives to CloudTalk?
By our Data Index, the strongest alternatives in AI receptionists are Smith.ai (7.3), Viva AI (6.8), and Dentina.ai (6.6).
Sources17 cited · 26 field-level citations
- CloudTalk Affiliate Program - Earn recurring commissions · cloudtalk.io · vendor site
- Programme d'affiliation CloudTalk - Gagnez des commissions récurrentes · cloudtalk.io · vendor site
- Programa de Indicação do CloudTalk - Ganhe comissões ao indicar clientes · cloudtalk.io · vendor site
- CloudTalk Affiliate Program - Sign Up · cloudtalk.io · vendor site
- CloudTalk: Best Dental AI Virtual Receptionist Tools · cloudtalk.io · vendor site
- CloudTalk Raised $28 Million Funding To Lead The New Era Of AI-Powered Voice Communication · cloudtalk.io · vendor site
- İş Ortaklığı Programı · cloudtalk.io · vendor site
- Referral Partners · cloudtalk.io · vendor site
- CloudTalk - Tracxn · tracxn.com · sec filing
- Heygent AI Receptionist: Pricing, Features, & Best Alternative · cloudtalk.io · vendor site
- Best Bilingual Virtual Receptionist | CloudTalk · cloudtalk.io · vendor site
- Best Phone Answering Service for Small Business | CloudTalk · cloudtalk.io · vendor site
- AI Virtual Agent - CloudTalk · cloudtalk.io · vendor site
- How Much Does AI Answering Service Cost? | CloudTalk · cloudtalk.io · vendor site
- Healthcare AI Answering Service | CloudTalk · cloudtalk.io · vendor site
- Best AI Voice Agents for After-Hours Call Handling | CloudTalk · cloudtalk.io · vendor site
- CloudTalk | LinkedIn · linkedin.com · review platform
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