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healow Genie

by healow (eClinicalWorks) · genie.healow.com ↗

healow Genie is an AI-powered call center solution designed to automate patient interactions, manage appointments, and route calls for healthcare practices.

Data Index profile

510 Features 4.3/10 Integrations 2.3/10 Pricing clarity 7.0/10 Support no data Vendor stability no data User rating no data
Table view
Axishealow GenieBasis
Features 4.3 3 of 7 tracked capabilities confirmed (4 unverified)
Integrations 2.3 1 verified integration
Pricing clarity 7.0 public starting price
Support no data Support model not documented
Vendor stability no data No company signals verified
User rating no data No public ratings found

Of the 3 axes we could measure, healow Genie is strongest on pricing clarity (7.0/10) and weakest on integrations (2.3/10). It ranks #22 of 25 in AI receptionists, 1.0 points below the category median of 5.5. We could not verify support, vendor stability, and user rating yet, so those axes are left blank rather than scored.

  • Features4.3

    3 of 7 tracked capabilities confirmed (4 unverified). What this measures ⓘ

  • Integrations2.3

    1 verified integration. What this measures ⓘ

  • Pricing clarity7.0

    public starting price. What this measures ⓘ

  • Supportno data

    Support model not documented. What this measures ⓘ

  • Vendor stabilityno data

    No company signals verified. What this measures ⓘ

  • User ratingno data

    No public ratings found. What this measures ⓘ

AI transparency

✓Uses AIConfirmed
?Human in the loopNot disclosed
?FDA-cleared AINot disclosed
?LLM provider disclosedNot disclosed

0 of 3 AI transparency signals disclosed. Across all AI tools we track, most vendors disclose none of them — which is why we show this panel on every AI product.

Compliance & security

✓HIPAAClaimed by vendor
?BAA availableNot verified
✓SOC 2 Type IIClaimed by vendor
✓HITRUSTClaimed by vendor
?GDPRNot verified
?PIPEDA (Canada)Not verified

“Claimed by vendor” means a public statement we could cite; it is not an audit. Ask for the SOC 2 report or signed BAA before you share patient data.

AI receptionist capabilities

healow Genie confirms 3 of 7 capabilities we track for this category (4 not verified yet). Most competitors confirm books into pms, which we could not confirm here.

  • ✓ Answers 24/7
  • ? Books into PMS
  • ? Insurance capture
  • ✓ Human handoff
  • ? Custom voice
  • ✓ Outbound calls
  • ? SMS follow-up

See how every AI receptionists product compares on these features →

Pricing & 3-year cost

License model
Subscription
Price transparency
Public starting price
Starting price
Not published
Free trial
Not verified
3-year cost estimate
$8,964
Price last checked
Sep 30, 2026
Minimum term
Not verified
Auto-renew
Not verified
Cancellation notice
Not verified
Early termination fee
Not verified
Data export on exit
Not verified

Who it’s for

Practice size

Solo2–5 operatories6–15 operatories16+ operatoriesMulti-locationDSO
Specialties
—
Deployment
Cloud
Open API
?

Markets

CA
UK
EU
US
MENA
APAC
LATAM
AU
NZ

Markets the vendor actively sells into: United States.

FAQ

Is healow Genie HIPAA compliant?

Yes — healow Genie's vendor states HIPAA compliance. Always request a signed BAA before sharing PHI.

What are the best alternatives to healow Genie?

By our Data Index, the strongest alternatives in AI receptionists are Smith.ai (7.3), Viva AI (6.8), and Dentina.ai (6.6).

Sources7 cited · 14 field-level citations
  1. healow Genie: AI-Powered Contact Center Solution · genie.healow.com · vendor site
  2. healow - Elion Health · elion.health · vendor site
  3. Reduce Patient Call Wait Times with Intelligent Healthcare Call Center Software · genie.healow.com · vendor site
  4. AI-Powered Hospital Call Center - healow Genie · genie.healow.com · vendor site
  5. healow Genie Reviews, Pricing & Alternatives 2024 · clinivocx.com · review platform
  6. healow Genie pricing and alternatives | Stork.ai · stork.ai · review platform
  7. healow Genie Reviews, Pricing & Features 2024 · capterra.com.au · review platform

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