healow Genie
by healow (eClinicalWorks) · genie.healow.com ↗
healow Genie is an AI-powered call center solution designed to automate patient interactions, manage appointments, and route calls for healthcare practices.
Data Index profile
Table view
| Axis | healow Genie | Basis |
|---|---|---|
| Features | 4.3 | 3 of 7 tracked capabilities confirmed (4 unverified) |
| Integrations | 2.3 | 1 verified integration |
| Pricing clarity | 7.0 | public starting price |
| Support | no data | Support model not documented |
| Vendor stability | no data | No company signals verified |
| User rating | no data | No public ratings found |
Of the 3 axes we could measure, healow Genie is strongest on pricing clarity (7.0/10) and weakest on integrations (2.3/10). It ranks #22 of 25 in AI receptionists, 1.0 points below the category median of 5.5. We could not verify support, vendor stability, and user rating yet, so those axes are left blank rather than scored.
- Features4.3
3 of 7 tracked capabilities confirmed (4 unverified). What this measures ⓘ
- Integrations2.3
1 verified integration. What this measures ⓘ
- Pricing clarity7.0
public starting price. What this measures ⓘ
- Supportno data
Support model not documented. What this measures ⓘ
- Vendor stabilityno data
No company signals verified. What this measures ⓘ
- User ratingno data
No public ratings found. What this measures ⓘ
AI transparency
0 of 3 AI transparency signals disclosed. Across all AI tools we track, most vendors disclose none of them — which is why we show this panel on every AI product.
Compliance & security
“Claimed by vendor” means a public statement we could cite; it is not an audit. Ask for the SOC 2 report or signed BAA before you share patient data.
AI receptionist capabilities
healow Genie confirms 3 of 7 capabilities we track for this category (4 not verified yet). Most competitors confirm books into pms, which we could not confirm here.
- ✓ Answers 24/7
- ? Books into PMS
- ? Insurance capture
- ✓ Human handoff
- ? Custom voice
- ✓ Outbound calls
- ? SMS follow-up
See how every AI receptionists product compares on these features →
Pricing & 3-year cost
- License model
- Subscription
- Price transparency
- Public starting price
- Starting price
- Not published
- Free trial
- Not verified
- 3-year cost estimate
- $8,964
- Price last checked
- Sep 30, 2026
- Minimum term
- Not verified
- Auto-renew
- Not verified
- Cancellation notice
- Not verified
- Early termination fee
- Not verified
- Data export on exit
- Not verified
Who it’s for
Practice size
- Specialties
- —
- Deployment
- Cloud
- Open API
- ?
Markets
Markets the vendor actively sells into: United States.
FAQ
Is healow Genie HIPAA compliant?
Yes — healow Genie's vendor states HIPAA compliance. Always request a signed BAA before sharing PHI.
What are the best alternatives to healow Genie?
By our Data Index, the strongest alternatives in AI receptionists are Smith.ai (7.3), Viva AI (6.8), and Dentina.ai (6.6).
Sources7 cited · 14 field-level citations
- healow Genie: AI-Powered Contact Center Solution · genie.healow.com · vendor site
- healow - Elion Health · elion.health · vendor site
- Reduce Patient Call Wait Times with Intelligent Healthcare Call Center Software · genie.healow.com · vendor site
- AI-Powered Hospital Call Center - healow Genie · genie.healow.com · vendor site
- healow Genie Reviews, Pricing & Alternatives 2024 · clinivocx.com · review platform
- healow Genie pricing and alternatives | Stork.ai · stork.ai · review platform
- healow Genie Reviews, Pricing & Features 2024 · capterra.com.au · review platform
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