Denticon

Denticon is the cloud system to look at first if you run, or plan to run, several locations. It was built for groups: one database, central control of scheduling, billing and reporting, an API and a large partner ecosystem. Users rate it well.

For a single office it is more than you need and priced accordingly. The recurring complaint is support, which reviewers describe as ticket-based and slow, so ask what service levels your contract includes.

What Denticon is

Denticon is cloud-based practice management software from Planet DDS, aimed at DSOs, dental groups and emerging practices. Planet DDS says more than 13,000 practices use it. It covers scheduling, clinical charting and voice perio, treatment planning, insurance verification and claims, ERA posting, patient engagement, analytics with a morning huddle view, and multi-specialty workflows for orthodontics and endodontics.

Imaging is provided through Apteryx XVWeb, a cloud imaging product from the same company. Newer features include AI agents for confirmations and outbound calls, AI voice charting and automated eligibility checks.

Pricing

Planet DDS publishes a starting price of $795 per month and says packages and add-ons are tailored to each organization. That makes Denticon one of the few enterprise-oriented systems with any public figure, but the number that matters is your per-location quote with the modules you need.

Ask for imaging, patient communication, AI features, eligibility checks, conversion and training as separate lines, and for the price-increase terms at renewal, since some long-term reviewers mention rising costs. Compare with other published cloud prices in the dental software cost guide.

Where Denticon is strong

• Group operations. Centralized scheduling, billing and reporting are core design goals, not add-ons.
• Ecosystem and API. 26 products in our database list Denticon as supported, level with Curve Dental at the top of cloud systems, and the API is documented publicly.
• Features. We confirmed charting, voice perio, real-time eligibility, electronic claims, ERA auto-posting, an imaging bridge and multi-location support in vendor documentation.
• User ratings. 4.5 on Capterra from 118 reviews and 4.7 on G2 from 74.
• Conversion experience. The vendor publishes typical timelines and says it has converted from nearly every dental platform.

Where it falls short

• Support model. Reviewers describe having to submit tickets and wait, with no phone line.
• Price for small offices. The entry point is several times that of budget cloud systems.
• Usability details. Some reviews mention many clicks for routine tasks and occasional crashes.
• Depth versus legacy systems. A few users moving from server software find it less comprehensive in places.

Denticon alternatives to compare

• CareStack, also built for groups, with published plans: CareStack vs Denticon.
• Dentrix Ascend: Denticon vs Dentrix Ascend.
• Curve Dental for smaller practices: Curve Dental vs Denticon.

All cloud systems: cloud PMS ranking. Planning a group conversion: switching guide for groups and DSOs.

Bottom line

Denticon is a proven platform for multi-location dentistry and a sensible default for a growing group. Negotiate support terms and renewal pricing as carefully as the monthly fee, and ask for a reference at your location count.

What users say about Denticon

Summarized by us from 118 public reviews on Capterra (overall 4.5 out of 5; ease of use 4.4, customer service 4.3) and the G2 rating of 4.7 from 74 reviews, read on September 30, 2026. Themes are paraphrased, not quoted.