Swell
by SwellCX · swellcx.com ↗
Swell is an AI-powered patient experience platform designed for multi-location healthcare and dental organizations, focusing on reputation and workflow autom...
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Data Index profile
Table view
| Axis | Swell | Basis |
|---|---|---|
| Features | 6.4 | 9 of 14 tracked capabilities confirmed (5 unverified) |
| Integrations | 9.1 | 9 verified integrations + open API |
| Pricing clarity | 2.0 | quote only |
| Support | 6.0 | 3 channels |
| Vendor stability | 6.0 | 51-200 staff |
| User rating | 9.1 | 4.5/5 from 730 public reviews |
Of the 6 axes we could measure, Swell is strongest on integrations (9.1/10) and weakest on pricing clarity (2.0/10). Well connected but quote-only; request a written price for your practice size. It ranks #2 of 7 in reputation management, 1.4 points above the category median of 5.2.
- Features6.4
9 of 14 tracked capabilities confirmed (5 unverified). What this measures ⓘ
- Integrations9.1
9 verified integrations + open API. What this measures ⓘ
- Pricing clarity2.0
quote only. What this measures ⓘ
- Support6.0
3 channels. What this measures ⓘ
- Vendor stability6.0
51-200 staff. What this measures ⓘ
- User rating9.1
4.5/5 from 730 public reviews. What this measures ⓘ
Patient engagement features
Swell confirms 9 of 14 capabilities we track for this category (5 not verified yet).
- ✓ Two-way texting
- ✓ Automated reminders
- ✓ Online booking
- ? Digital forms
- ✓ Review requests
- ? VoIP phones
- ? Call tracking & recording
- ? Missed-call text-back
- ✓ Text-to-pay
- ✓ Email marketing
- ? Recall automation
- ✓ Unified inbox
- ✓ Mobile app
- ✓ Multi-location dashboard
See how every reputation management product compares on these features →
Integration web
Swell lists 9 verified integrations, all native. It covers 4 of the 6 most-connected systems in our database (Open Dental, Dentrix, Curve Dental, and Denticon). 2 products in our database list Swell as a supported integration — a proxy for how central it is to the ecosystem.
Pricing & 3-year cost
- License model
- Subscription
- Price transparency
- Quote only
- Starting price
- $199/mo
- Free trial
- Not verified
- Price last checked
- Sep 30, 2026
- Minimum term
- Not verified
- Auto-renew
- Not verified
- Cancellation notice
- Not verified
- Early termination fee
- Not verified
- Data export on exit
- Not verified
The entry price of $199/mo is above the reputation management median of $10/mo; 3 products with public pricing start lower. Note the price is per location, so multi-location costs scale.
| Plan | Monthly | Yearly | One-time | Unit | Includes |
|---|---|---|---|---|---|
| Amplified Dental Partner Offer | $199 | — | — | per location | — |
| Amplified Dental Partner Offer Annual | — | $2,148 | — | per location | — |
3-year cost for your practice
Compare with others →Recurring list prices × your inputs. Excludes taxes, negotiated discounts and add-ons not published by the vendor.
User ratings
4.5/5 averaged across Capterra and G2 from 730 reviews. 2 rated competitors in the category score higher.
Ratings are snapshots from third-party platforms, shown with their date and link. We do not publish them as our own review stars.
Who it’s for
Practice size
- Specialties
- General, Pediatric, Orthodontics, Oral surgery, Periodontics, Endodontics, Prosthodontics, Cosmetic, Dental lab, DSO
- Deployment
- Cloud
- Open API
- ✓
- Support
- phone, chat, email
Compliance & security
“Claimed by vendor” means a public statement we could cite; it is not an audit. Ask for the SOC 2 report or signed BAA before you share patient data.
Company
- Vendor
- SwellCX
- Employees
- 51-200
Markets
Markets the vendor actively sells into: United States.
FAQ
How much does Swell cost?
Swell pricing starts at $199 per month (per location), based on public pricing checked Sep 30, 2026.
Is Swell HIPAA compliant?
Yes — Swell's vendor states HIPAA compliance. Always request a signed BAA before sharing PHI.
What does Swell integrate with?
We verified 9 integrations: Dentrix, Open Dental, Ortho2 Edge Cloud, Sikka Platform, Dental Intelligence, Denticon, Curve Dental, and Cloud 9 Ortho and others.
What are the best alternatives to Swell?
By our Data Index, the strongest alternatives in reputation management are Birdeye (7.3), Podium (6.4), and GatherUp (5.3).
Sources20 cited · 30 field-level citations
- Swell | Your AI-Powered Patient Experience Platform · swellcx.com · vendor site
- Swell Pricing · swellcx.com · pricing page
- Swell Partners · swellcx.com · vendor site
- Online Reputation Management | Swell · swellcx.com · vendor site
- Dental Reputation Management Software | Swell · swellcx.com · vendor site
- Swell Partner: Amplified Dental · swellcx.com · vendor site
- Swell Reviews & Ratings · capterra.com · review platform
- Swell AI Information Page · swellcx.com · vendor site
- Swell Dental Campaign · swellcx.com · vendor site
- Swell Pricing, Features, Reviews & Alternatives · capterra.com · review platform
- Platform Release Notes - Swell Support · support.swellcx.com · vendor docs
- SwellCX | LinkedIn · linkedin.com · vendor site
- The Swell Solution · swellcx.com · vendor site
- Med Spa | Swell · swellcx.com · vendor site
- Patient Experience Management for Healthcare | Swell · swellcx.com · vendor site
- Swell Messaging | Two-Way Texting & Live Chat · swellcx.com · vendor site
- SMS Marketing for Local Businesses | Swell · swellcx.com · vendor site
- Swell Schedule - Online Scheduling for Your Business · swellcx.com · vendor site
- Swell Pay - Payment Processing & Management · swellcx.com · vendor site
- Customer Experience with the Swell App · swellcx.com · vendor site
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