Birdeye
by Birdeye · birdeye.com ↗
Birdeye is a platform designed to help dental practices generate reviews, manage customer communication, and drive revenue through automated tools.
Data Index profile
Table view
| Axis | Birdeye | Basis |
|---|---|---|
| Features | 8.6 | 12 of 14 tracked capabilities confirmed (2 unverified) |
| Integrations | 8.4 | 7 verified integrations + open API |
| Pricing clarity | 2.0 | quote only |
| Support | 4.0 | 2 channels |
| Vendor stability | 9.0 | 1001-5000 staff |
| User rating | 9.4 | 4.7/5 from 4,867 public reviews |
Of the 6 axes we could measure, Birdeye is strongest on user rating (9.4/10) and weakest on pricing clarity (2.0/10). It ranks #1 of 7 in reputation management, 2.1 points above the category median of 5.2.
- Features8.6
12 of 14 tracked capabilities confirmed (2 unverified). What this measures ⓘ
- Integrations8.4
7 verified integrations + open API. What this measures ⓘ
- Pricing clarity2.0
quote only. What this measures ⓘ
- Support4.0
2 channels. What this measures ⓘ
- Vendor stability9.0
1001-5000 staff. What this measures ⓘ
- User rating9.4
4.7/5 from 4,867 public reviews. What this measures ⓘ
Patient engagement features
Birdeye confirms 12 of 14 capabilities we track for this category (2 not verified yet). Relatively rare among its 6 peers: digital forms, missed-call text-back, and recall automation.
- ✓ Two-way texting
- ✓ Automated reminders
- ✓ Online booking
- ✓ Digital forms
- ✓ Review requests
- ? VoIP phones
- ? Call tracking & recording
- ✓ Missed-call text-back
- ✓ Text-to-pay
- ✓ Email marketing
- ✓ Recall automation
- ✓ Unified inbox
- ✓ Mobile app
- ✓ Multi-location dashboard
See how every reputation management product compares on these features →
Integration web
Birdeye lists 7 verified integrations, all native. It covers 5 of the 6 most-connected systems in our database (Open Dental, Dentrix, Eaglesoft, Curve Dental, and Dentrix Ascend). 4 products in our database list Birdeye as a supported integration — a proxy for how central it is to the ecosystem.
Pricing & 3-year cost
- License model
- Quote only
- Price transparency
- Quote only
- Starting price
- Not published
- Free trial
- Not verified
- Price last checked
- Sep 30, 2026
- Minimum term
- Not verified
- Auto-renew
- Not verified
- Cancellation notice
- Not verified
- Early termination fee
- Not verified
- Data export on exit
- Not verified
Birdeye is quote-only — like 1 of 6 other products in this category. 5 competitors publish at least partial pricing.
User ratings
4.7/5 averaged across G2 and Capterra from 4,867 reviews. 1 rated competitor in the category scores higher.
Ratings are snapshots from third-party platforms, shown with their date and link. We do not publish them as our own review stars.
Who it’s for
Practice size
- Specialties
- General, Dental lab, DSO
- Deployment
- Cloud, Mobile app
- Open API
- ✓
- Support
- phone, email
Compliance & security
“Claimed by vendor” means a public statement we could cite; it is not an audit. Ask for the SOC 2 report or signed BAA before you share patient data.
Company
- Vendor
- Birdeye
- Employees
- 1001-5000
- Customers (vendor claim)
- 5,700
Markets
Markets the vendor actively sells into: United States.
FAQ
How much does Birdeye cost?
Birdeye does not publish pricing; it is sold on a quote basis. 4 competitors in reputation management publish a starting price.
Is Birdeye HIPAA compliant?
Yes — Birdeye's vendor states HIPAA compliance. Always request a signed BAA before sharing PHI.
What does Birdeye integrate with?
We verified 7 integrations: Dentrix, Eaglesoft, Open Dental, Dentrix Enterprise, SoftDent, Curve Dental, and Dentrix Ascend.
What are the best alternatives to Birdeye?
By our Data Index, the strongest alternatives in reputation management are Swell (6.6), Podium (6.4), and GatherUp (5.3).
Sources26 cited · 29 field-level citations
- Birdeye for Dental - Practice Management Software · birdeye.com · vendor site
- Referral Program | Birdeye · birdeye.com · vendor site
- How to create a referral automation and campaign · support.birdeye.com · vendor docs
- How do I create an automation? · support.birdeye.com · vendor docs
- Birdeye for Dental Practices · birdeye.com · vendor site
- Dental Referral Program: Grow Your Practice with Birdeye Referrals · birdeye.com · vendor site
- Save Time for Your Marketing Team With Birdeye Integrations · birdeye.com · vendor site
- Birdeye & Open Dental Integration · birdeye.com · vendor site
- Introducing Birdeye Referrals: The All-In-One Solution to Grow Through Word of Mouth · birdeye.com · vendor site
- Birdeye Pricing, Alternatives & More 2024 - Capterra · capterra.com · review platform
- Referral Marketing: The Ultimate Guide for 2024 · birdeye.com · vendor site
- Birdeye - The All-in-One Digital Customer Experience Platform · birdeye.com · vendor site
- Birdeye & Total Dental Integration · birdeye.com · vendor site
- How can I get new reviews from my customers using Birdeye? · support.birdeye.com · vendor docs
- Birdeye | LinkedIn · linkedin.com · vendor site
- Contact Us - Birdeye · birdeye.com · vendor site
- Boost Healthcare Marketing with Automation | Birdeye · birdeye.com · vendor site
- All About Birdeye Appointments · support.birdeye.com · vendor docs · link no longer available
- How do I set up Appointment Reminders and Recalls within Birdeye? · support.birdeye.com · vendor docs · link no longer available
- Schedule, Remind, Recall — all from one platform. | Birdeye · birdeye.com · vendor site
- Save Time With Digital Intake Forms · birdeye.com · vendor site
- Birdeye Payments: Get Paid Faster with Text-to-Pay · birdeye.com · vendor site
- How do I transact payments via Inbox? · support.birdeye.com · vendor docs · link no longer available
- Virtual receptionist: 3 ways virtual call answering services benefit your business · birdeye.com · vendor site
- All-in-one Messaging for Local Businesses | Birdeye · birdeye.com · vendor site
- Setup Birdeye Receptionist | Birdeye · birdeye.com · vendor docs
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