Birdeye vs GatherUp
Verdict. Birdeye leads on the overall Data Index (7.3 vs 5.3). On the 5 axes where both have evidence, Birdeye wins 2, GatherUp wins 1 and 2 are tied. Clearest gaps: pricing clarity (GatherUp 10.0 vs 2.0), features (Birdeye 8.6 vs 1.4), and vendor stability (Birdeye 9.0 vs 4.5). Users rate Birdeye higher (4.7 vs 4.5).
Table view
| Axis | Birdeye | GatherUp |
|---|---|---|
| Features | 8.6 | 1.4 |
| Integrations | 8.4 | no data |
| Pricing clarity | 2.0 | 10.0 |
| Support | 4.0 | 4.0 |
| Vendor stability | 9.0 | 4.5 |
| User rating | 9.4 | 9.1 |
Axis by axis
- Features 8.6 vs 1.4 Birdeye
- Integrations 8.4 vs – no data
- Pricing clarity 2.0 vs 10.0 GatherUp
- Support 4.0 vs 4.0 tie
- Vendor stability 9.0 vs 4.5 Birdeye
- User rating 9.4 vs 9.1 tie
Side by side
| Birdeye | GatherUp | |
|---|---|---|
| Data Index | 7.3 | 5.3 |
| Category rank | #1 of 7 · Reputation management | #4 of 7 · Reputation management |
| User rating | 4.7 / 5 | 4.5 / 5 |
| Review count | 4,867 | 91 |
| Starting price | — | $10/mo |
| Pricing transparency | Quote only | Full public pricing |
| License | Quote only | Subscription |
| Deployment | Cloud, Mobile app | Cloud |
| Verified integrations | 7 | — |
| Open API | Yes | — |
| HIPAA claim | Yes | Yes |
| BAA available | — | Yes |
| Free trial | — | 14 days |
| Company size | 1001-5000 | 11-50 |
| Markets | US | US |
| Data completeness | 100% | 87% |
Features
10 of 12 tracked capabilities differ. Only Birdeye: two-way texting, automated reminders, online booking, and digital forms.
| Capability | Birdeye | GatherUp |
|---|---|---|
| Two-way texting | ✓ | ? |
| Automated reminders | ✓ | ? |
| Online booking | ✓ | ? |
| Digital forms | ✓ | ? |
| Review requests | ✓ | ✓ |
| Missed-call text-back | ✓ | ? |
| Text-to-pay | ✓ | ? |
| Email marketing | ✓ | ? |
| Recall automation | ✓ | ? |
| Unified inbox | ✓ | ? |
| Mobile app | ✓ | ? |
| Multi-location dashboard | ✓ | ✓ |
Integrations
Both · 0
Only GatherUp · 0
Choose Birdeye if…
- you need two-way texting
- you need automated reminders
- user satisfaction is your priority
FAQ
Is Birdeye better than GatherUp?
Birdeye leads on the overall Data Index (7.3 vs 5.3). On the 5 axes where both have evidence, Birdeye wins 2, GatherUp wins 1 and 2 are tied. Clearest gaps: pricing clarity (GatherUp 10.0 vs 2.0), features (Birdeye 8.6 vs 1.4), and vendor stability (Birdeye 9.0 vs 4.5). Users rate Birdeye higher (4.7 vs 4.5).
Do Birdeye and GatherUp integrate with the same systems?
They share 0 verified integrations. Only Birdeye lists 7; only GatherUp lists 0.