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Grade.us

by Grade.us · grade.us ↗

Grade.us is a review management platform primarily for marketing agencies, offering tools for reputation management and generating online reviews.

Data Index profile

510 Features 2.9/10 Integrations 7.3/10 Pricing clarity 6.5/10 Support 2.0/10 Vendor stability 4.5/10 User rating 9.5/10
Table view
AxisGrade.usBasis
Features 2.9 4 of 14 tracked capabilities confirmed (10 unverified)
Integrations 7.3 8 verified integrations
Pricing clarity 6.5 partial, 14-day trial, month-to-month
Support 2.0 1 channel
Vendor stability 4.5 11-50 staff
User rating 9.5 4.7/5 from 387 public reviews

Of the 6 axes we could measure, Grade.us is strongest on user rating (9.5/10) and weakest on support (2.0/10). It ranks #5 of 7 in reputation management, right at the category median of 5.7.

  • Features2.9

    4 of 14 tracked capabilities confirmed (10 unverified). What this measures ⓘ

  • Integrations7.3

    8 verified integrations. What this measures ⓘ

  • Pricing clarity6.5

    partial, 14-day trial, month-to-month. What this measures ⓘ

  • Support2.0

    1 channel. What this measures ⓘ

  • Vendor stability4.5

    11-50 staff. What this measures ⓘ

  • User rating9.5

    4.7/5 from 387 public reviews. What this measures ⓘ

Patient engagement features

Grade.us confirms 4 of 14 capabilities we track for this category (10 not verified yet). Most competitors confirm unified inbox, which we could not confirm here.

  • ? Two-way texting
  • ✓ Automated reminders
  • ? Online booking
  • ? Digital forms
  • ✓ Review requests
  • ? VoIP phones
  • ? Call tracking & recording
  • ? Missed-call text-back
  • ? Text-to-pay
  • ✓ Email marketing
  • ? Recall automation
  • ? Unified inbox
  • ? Mobile app
  • ✓ Multi-location dashboard

See how every reputation management product compares on these features →

Pricing & 3-year cost

License model
Subscription
Price transparency
Partially public
Starting price
Not published
Free trial
14 days
Price last checked
Sep 30, 2026
Minimum term
1 months
Auto-renew
Not verified
Cancellation notice
Not verified
Early termination fee
Not verified
Data export on exit
Not verified

User ratings

4.7/5 averaged across G2 and Capterra from 387 reviews. It is the highest-rated of 6 rated products in its category.

G2
4.6/5 · 143 ↗
Capterra
4.8/5 · 244 ↗

Ratings are snapshots from third-party platforms, shown with their date and link. We do not publish them as our own review stars.

Who it’s for

Practice size

Solo2–5 operatories6–15 operatories16+ operatories✓ Multi-locationDSO
Specialties
General
Deployment
Cloud
Open API
?
Support
email

Compliance & security

✓HIPAAClaimed by vendor
?BAA availableNot verified
?SOC 2 Type IINot verified
?HITRUSTNot verified
?GDPRNot verified
?PIPEDA (Canada)Not verified

“Claimed by vendor” means a public statement we could cite; it is not an audit. Ask for the SOC 2 report or signed BAA before you share patient data.

Company

Vendor
Grade.us
Employees
11-50

Related buyer guides

FAQ

Is Grade.us HIPAA compliant?

Yes — Grade.us's vendor states HIPAA compliance. Always request a signed BAA before sharing PHI.

What are the best alternatives to Grade.us?

By our Data Index, the strongest alternatives in reputation management are Birdeye (7.3), Swell (6.6), and Podium (5.9).

Sources14 cited · 20 field-level citations
  1. Grade.us | Review Management Platform for Marketing Agencies · grade.us · vendor site
  2. Terms of Service | Grade.us · grade.us · vendor docs
  3. Pricing & Plans | Grade.us · grade.us · pricing page
  4. Review Generation | Grade.us · grade.us · vendor site
  5. How it works | Grade.us · grade.us · vendor site
  6. Grade.us | LinkedIn · linkedin.com · vendor site
  7. Review Management | Grade.us · grade.us · vendor site
  8. Grade.us Reviews & Pricing 2024 · capterra.com · review platform
  9. Grade.us Reviews · grade.us · vendor site
  10. Grade.us Pricing · capterra.com · pricing page
  11. Grade Us LLC | Better Business Bureau Profile · bbb.org · vendor site
  12. Grade.us Reviews & Pricing 2024 (Canada) · capterra.ca · review platform
  13. Review Management Software | Grade.us · grade.us · vendor site
  14. grade.us (vendor site, found via Google AI Mode; page not individually checked) · grade.us · vendor site

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