Podium
by Podium · podium.com.au ↗
Podium offers a reputation management platform primarily focused on generating customer reviews and managing customer interactions via text messaging for den...
Data Index profile
Table view
| Axis | Podium | Basis |
|---|---|---|
| Features | 8.6 | 12 of 14 tracked capabilities confirmed (2 unverified) |
| Integrations | 2.3 | listed as a verified integration by 1 product in our database |
| Pricing clarity | 6.0 | partial, 14-day trial |
| Support | 2.0 | 1 channel |
| Vendor stability | 9.0 | 1001-5000 staff |
| User rating | 8.9 | 4.4/5 from 2,666 public reviews |
Of the 6 axes we could measure, Podium is strongest on vendor stability (9.0/10) and weakest on support (2.0/10). It ranks #3 of 7 in reputation management, 1.2 points above the category median of 5.2.
- Features8.6
12 of 14 tracked capabilities confirmed (2 unverified). What this measures ⓘ
- Integrations2.3
listed as a verified integration by 1 product in our database. What this measures ⓘ
- Pricing clarity6.0
partial, 14-day trial. What this measures ⓘ
- Support2.0
1 channel. What this measures ⓘ
- Vendor stability9.0
1001-5000 staff. What this measures ⓘ
- User rating8.9
4.4/5 from 2,666 public reviews. What this measures ⓘ
Patient engagement features
Podium confirms 12 of 14 capabilities we track for this category (2 not verified yet). Relatively rare among its 6 peers: digital forms, voip phones, call tracking & recording, and missed-call text-back.
- ✓ Two-way texting
- ✓ Automated reminders
- ✓ Online booking
- ✓ Digital forms
- ✓ Review requests
- ✓ VoIP phones
- ✓ Call tracking & recording
- ✓ Missed-call text-back
- ✓ Text-to-pay
- ✓ Email marketing
- ? Recall automation
- ✓ Unified inbox
- ✓ Mobile app
- ? Multi-location dashboard
See how every reputation management product compares on these features →
Integration web
Pricing & 3-year cost
- License model
- Subscription
- Price transparency
- Partially public
- Starting price
- Not published
- Free trial
- 14 days
- 3-year cost estimate
- $14,364
- Price last checked
- Sep 30, 2026
- Minimum term
- Not verified
- Auto-renew
- Not verified
- Cancellation notice
- Not verified
- Early termination fee
- Not verified
- Data export on exit
- Not verified
User ratings
4.4/5 averaged across G2 and Capterra from 2,666 reviews. 5 rated competitors in the category score higher.
Ratings are snapshots from third-party platforms, shown with their date and link. We do not publish them as our own review stars.
Who it’s for
Practice size
- Specialties
- General, Orthodontics
- Deployment
- Cloud
- Open API
- ?
- Support
- phone
Compliance & security
“Claimed by vendor” means a public statement we could cite; it is not an audit. Ask for the SOC 2 report or signed BAA before you share patient data.
Company
- Vendor
- Podium
- Employees
- 1001-5000
Markets
Markets the vendor actively sells into: Australia.
FAQ
Is Podium HIPAA compliant?
Yes — Podium's vendor states HIPAA compliance. Always request a signed BAA before sharing PHI.
What are the best alternatives to Podium?
By our Data Index, the strongest alternatives in reputation management are Birdeye (7.3), Swell (6.6), and GatherUp (5.3).
Sources19 cited · 24 field-level citations
- Podium Pricing, Alternatives & More 2024 · capterra.ca · review platform
- Dental Practice Software & Tools | Podium AU · podium.com.au · vendor site
- Podium Reviews & Pricing 2024 · capterra.com · review platform
- Dentist & Dental Clinic Software | Podium AU · podium.com.au · vendor site
- Podium Pricing · capterra.com · review platform
- Podium Review: Is It Worth It? (A Deep Dive into Features and Pricing) · reputation-insider.com · user submission
- Reputation Management For Orthodontics · podium.com · vendor site
- Reputation Management for Dental Practices - Deploy Dental · deploydental.com · user submission
- Healthcare Payment Processing: Tips, Software & Benefits | Podium · podium.com · vendor site
- Podium | LinkedIn · linkedin.com · vendor site
- Patient Communications Tools: Best Options for 2024 | Podium · podium.com · vendor site
- Get Pricing | Podium · podium.com · vendor site
- Podium Website Contact Forms | Podium · podium.com · vendor site
- Podium | Online Review Management & Messaging Tools · podium.com · vendor site
- Large Business Solutions | Podium · podium.com · vendor site
- Podium Pricing · podium.com · pricing page
- Automations | Podium · podium.com · vendor site
- What is Podium Software? | Podium · podium.com · vendor site
- What's New at Podium · podium.com · vendor site
Spotted something outdated? Report a correction.