Reputation
by Reputation.com · reputation.com ↗
Reputation is an online reputation management solution offering tools to monitor, manage, and enhance brand reputation for multi-location businesses.
Data Index profile
Table view
| Axis | Reputation | Basis |
|---|---|---|
| Features | 1.4 | 2 of 14 tracked capabilities confirmed (12 unverified) |
| Integrations | 0.0 | 0 verified integrations |
| Pricing clarity | 5.0 | partial |
| Support | 2.0 | 1 channel |
| Vendor stability | 7.0 | 201-500 staff |
| User rating | 9.0 | 4.5/5 from 2,653 public reviews |
Of the 6 axes we could measure, Reputation is strongest on user rating (9.0/10) and weakest on integrations (0.0/10). Well liked by its users, but verify it connects to your PMS before you buy. It ranks #7 of 7 in reputation management, 2.1 points below the category median of 5.8.
- Features1.4
2 of 14 tracked capabilities confirmed (12 unverified). What this measures ⓘ
- Integrations0.0
0 verified integrations. What this measures ⓘ
- Pricing clarity5.0
partial. What this measures ⓘ
- Support2.0
1 channel. What this measures ⓘ
- Vendor stability7.0
201-500 staff. What this measures ⓘ
- User rating9.0
4.5/5 from 2,653 public reviews. What this measures ⓘ
Patient engagement features
Reputation confirms 2 of 14 capabilities we track for this category (12 not verified yet).
- ? Two-way texting
- ? Automated reminders
- ? Online booking
- ? Digital forms
- ✓ Review requests
- ? VoIP phones
- ? Call tracking & recording
- ? Missed-call text-back
- ? Text-to-pay
- ? Email marketing
- ? Recall automation
- ? Unified inbox
- ? Mobile app
- ✓ Multi-location dashboard
See how every reputation management product compares on these features →
Pricing & 3-year cost
- License model
- Subscription
- Price transparency
- Partially public
- Starting price
- $80/mo
- Free trial
- Not verified
- 3-year cost estimate
- $2,880
- Price last checked
- Sep 30, 2026
- Minimum term
- Not verified
- Auto-renew
- Not verified
- Cancellation notice
- Not verified
- Early termination fee
- Not verified
- Data export on exit
- Not verified
The entry price of $80/mo is above the reputation management median of $10/mo; 2 products with public pricing start lower. Note the price is per location, so multi-location costs scale.
| Plan | Monthly | Yearly | One-time | Unit | Includes |
|---|---|---|---|---|---|
| Rep Core | $80 | — | — | per location | — |
| Rep Core + Pulse | $115 | — | — | per location | — |
| Rep Core + Surveys | $150 | — | — | per location | — |
3-year cost for your practice
Compare with others →Recurring list prices × your inputs. Excludes taxes, negotiated discounts and add-ons not published by the vendor.
User ratings
4.5/5 averaged across Capterra and G2 from 2,653 reviews. 4 rated competitors in the category score higher.
Ratings are snapshots from third-party platforms, shown with their date and link. We do not publish them as our own review stars.
Who it’s for
Practice size
- Specialties
- —
- Deployment
- Cloud
- Open API
- ?
- Support
Compliance & security
“Claimed by vendor” means a public statement we could cite; it is not an audit. Ask for the SOC 2 report or signed BAA before you share patient data.
Company
- Vendor
- Reputation.com
- Employees
- 201-500
Markets
Markets the vendor actively sells into: United States.
FAQ
How much does Reputation cost?
Reputation pricing starts at $80 per month (per location), based on public pricing checked Sep 30, 2026. Our 3-year cost estimate is about $2,880.
Is Reputation HIPAA compliant?
Yes — Reputation's vendor states HIPAA compliance. Always request a signed BAA before sharing PHI.
What are the best alternatives to Reputation?
By our Data Index, the strongest alternatives in reputation management are Birdeye (7.3), Swell (6.6), and Podium (6.4).
Sources21 cited · 15 field-level citations
- Reputation.com Pricing, Alternatives & More 2024 - Capterra · capterra.com · review platform
- Pricing & Plans | Reputation · reputation.com · pricing page
- Partner Program | Reputation · reputation.com · vendor site
- Reputation.com Review (2024): Is It Worth the Cost? · reputation-insider.com · user submission
- Reputation.com Pricing (2024 Guide) - ReviewRoket · reviewroket.com · user submission
- Reputation.com Pricing (2024) · costbench.com · user submission
- RepNetwork Technology Partners | Reputation · reputation.com · vendor docs
- Reputation.com Reviews 2024 - Capterra · capterra.com · review platform
- Reputation Launches Partner Program, The RepNetwork · globenewswire.com · press release
- Reputation.com | LinkedIn · linkedin.com · vendor site
- Reputation.com Product Offering Details · reputation.com · vendor docs
- Online Reviews Management Platform - Reputation.com · reputation.com · vendor site
- Reputation Management Software for Healthcare & Senior Living | Reputation · reputation.com · vendor site
- Online Reputation Management Platform for Businesses | Reputation · reputation.com · vendor site
- Service Agreement - Reputation.com · reputation.com · vendor docs
- Reputation.com DACH | LinkedIn · de.linkedin.com · vendor site
- Reputation Management - Reputation.com · go.reputation.com · vendor docs
- How to Ask for a Review in Healthcare: Your Guide - Reputation.com · reputation.com · vendor site
- Reputation Management Software for Healthcare - Reputation.com · reputation.com · vendor site
- Baptist Memorial Health Care Scaled Reviews With Automated Requesting - Reputation.com · reputation.com · vendor site
- Healthcare Industry: The Impact of Online Reputation Management - Reputation.com · reputation.com · vendor site
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