Dentina.ai vs Viva AI
Verdict. Viva AI leads on the overall Data Index (7.4 vs 6.6). On the 5 axes where both have evidence, Dentina.ai wins 2, Viva AI wins 2 and 1 is tied. Clearest gaps: support (Viva AI 6.0 vs 4.0), features (Viva AI 8.6 vs 7.1), and integrations (Dentina.ai 8.2 vs 6.9). On list price, Dentina.ai starts $50/mo cheaper.
Table view
| Axis | Dentina.ai | Viva AI |
|---|---|---|
| Features | 7.1 | 8.6 |
| Integrations | 8.2 | 6.9 |
| Pricing clarity | 10.0 | 9.0 |
| Support | 4.0 | 6.0 |
| Vendor stability | 3.0 | 3.0 |
| User rating | no data | 10.0 |
Axis by axis
- Features 7.1 vs 8.6 Viva AI
- Integrations 8.2 vs 6.9 Dentina.ai
- Pricing clarity 10.0 vs 9.0 Dentina.ai
- Support 4.0 vs 6.0 Viva AI
- Vendor stability 3.0 vs 3.0 tie
- User rating – vs 10.0 no data
Dentina.ai or Viva AI: which should you choose?
Both are standalone AI receptionists with published prices, but they charge differently. Dentina.ai is flat: $299 a month per location with unlimited calls, or $399 with chat, texting and warm transfers, billed annually, with a 30-day free trial. Viva AI is credit-based: Gold $349 with 4,000 credits, about 400 call minutes if used only for calls, up to Diamond at $1,199.
For a busy office, Dentina's unlimited calls are easier to budget. Viva offers more channels and languages (voice, text, email and web chat in more than 100 languages, by its own account), a BAA and SOC 2 Type II, and outbound recall on its plans.
Integrations overlap on the main systems. Dentina names 11, including Cloud 9, Dolphin and OrthoTrac for orthodontics; Viva names seven, including CareStack. Neither has meaningful independent reviews yet, so use Dentina's trial and ask Viva for a pilot priced on your real call volume.
Reviewed under the standards of our Editorial Board
What our reviews say
Dentina.ai
A dentist-built AI receptionist with flat per-location pricing from $299 a month, unlimited calls, 11 named integrations and a 30-day trial. Billed annually; outcome figures are the vendor's.
Strengths- Published prices: $299 and $399 a month per location, unlimited calls
- 30-day free trial, no setup fee, cancel with refund according to Dentina
- Names 11 integrations: Open Dental, the Dentrix family, Eaglesoft, Curve, Denticon, Cloud 9, Dolphin, OrthoTrac and PracticeWorks
- Billed annually
- Standard plan covers up to three providers per location
- Web chat, two-way texting and warm transfers are on the $399 plan
Viva AI
An AI receptionist for calls, texts, email and web chat with published plans from $349 a month, named integrations with seven practice systems and a BAA. Credit-based pricing needs modelling; public reviews are almost nonexistent.
Strengths- Published plans: Gold $349, Platinum $899 and Diamond $1,199 a month
- Named write-back integrations with seven practice management systems
- BAA available and SOC 2 Type II, according to Viva
- Credits are consumed at 10 per call minute, so heavy months can exceed the plan
- One review on G2 and none on Capterra when we checked
- Vendor figures are not independently verified
Side by side
| Dentina.ai | Viva AI | |
|---|---|---|
| Data Index | 6.6 | 7.4 |
| Category rank | #3 of 25 · AI receptionists | #1 of 25 · AI receptionists |
| User rating | — | 5.0 / 5 |
| Review count | — | 1 |
| Starting price | $299/mo | $349/mo |
| Pricing transparency | Full public pricing | Full public pricing |
| License | Subscription | Subscription |
| Deployment | Cloud | Cloud |
| Verified integrations | 11 | 7 |
| HIPAA claim | Yes | Yes |
| BAA available | Yes | Yes |
| SOC 2 Type II | — | Yes |
| Free trial | 30 days | — |
| Company size | 1-10 | 1-10 |
| Markets | US, CA | US |
| Data completeness | 90% | 100% |
Features
1 of 6 tracked capabilities differ. Only Viva AI: insurance capture.
| Capability | Dentina.ai | Viva AI |
|---|---|---|
| Answers 24/7 | ✓ | ✓ |
| Books into PMS | ✓ | ✓ |
| Insurance capture | ? | ✓ |
| Human handoff | ✓ | ✓ |
| Outbound calls | ✓ | ✓ |
| SMS follow-up | ✓ | ✓ |
Integrations
Only Dentina.ai · 5
Only Viva AI · 1
3-year cost
3-year cost for your practice
Compare with others →Recurring list prices × your inputs. Excludes taxes, negotiated discounts and add-ons not published by the vendor.
3-year cost for your practice
Compare with others →Recurring list prices × your inputs. Excludes taxes, negotiated discounts and add-ons not published by the vendor.
Choose Dentina.ai if…
- Solo and small practices that want a predictable flat price
- Offices on any of the major systems, including orthodontic ones
- Practices with Spanish-speaking patients
- the lower entry price matters most
Choose Viva AI if…
- Practices on Dentrix, Eaglesoft, Open Dental, Curve, Dentrix Ascend or CareStack
- Offices serving patients in many languages
- Buyers who want to see the price and plan limits before a demo
- you need insurance capture
FAQ
Is Dentina.ai better than Viva AI?
Viva AI leads on the overall Data Index (7.4 vs 6.6). On the 5 axes where both have evidence, Dentina.ai wins 2, Viva AI wins 2 and 1 is tied. Clearest gaps: support (Viva AI 6.0 vs 4.0), features (Viva AI 8.6 vs 7.1), and integrations (Dentina.ai 8.2 vs 6.9). On list price, Dentina.ai starts $50/mo cheaper.
Which is cheaper, Dentina.ai or Viva AI?
Dentina.ai has the lower published entry price ($299/mo vs $349/mo). Per-location and per-provider units, setup fees and add-ons change the 3-year total — use the calculator on this page.
Do Dentina.ai and Viva AI integrate with the same systems?
They share 6 verified integrations (Open Dental, Dentrix, Dentrix Ascend, Eaglesoft, and Curve Dental). Only Dentina.ai lists 5; only Viva AI lists 1.