denture·id

OrthoTrac

by Carestream Dental · carestreamdental.com ↗

OrthoTrac is a server-based practice management software by Carestream Dental, specifically designed for orthodontic practices to manage patient data, appoin...

Data Index profile

510 Features 5.7/10 Integrations 6.9/10 Pricing clarity 2.0/10 Support 5.5/10 Vendor stability 9.0/10 User rating 7.4/10
Table view
AxisOrthoTracBasis
Features 5.7 8 of 14 tracked capabilities confirmed (6 unverified)
Integrations 6.9 listed as a verified integration by 7 products in our database
Pricing clarity 2.0 quote only
Support 5.5 1 channel, onboarding included, 2 training formats
Vendor stability 9.0 1001-5000 staff
User rating 7.4 3.7/5 from 11 public reviews

Of the 6 axes we could measure, OrthoTrac is strongest on vendor stability (9.0/10) and weakest on pricing clarity (2.0/10). An established vendor that does not publish pricing — expect a sales call. It ranks #3 of 6 in orthodontic PMS, right at the category median of 5.9.

  • Features5.7

    8 of 14 tracked capabilities confirmed (6 unverified). What this measures ⓘ

  • Integrations6.9

    listed as a verified integration by 7 products in our database. What this measures ⓘ

  • Pricing clarity2.0

    quote only. What this measures ⓘ

  • Support5.5

    1 channel, onboarding included, 2 training formats. What this measures ⓘ

  • Vendor stability9.0

    1001-5000 staff. What this measures ⓘ

  • User rating7.4

    3.7/5 from 11 public reviews. What this measures ⓘ

Practice management features

OrthoTrac confirms 8 of 14 capabilities we track for this category (6 not verified yet).

  • ✓ Clinical charting
  • ? Perio charting
  • ? Voice perio
  • ✓ Treatment planning
  • ✓ Operatory scheduling
  • ✓ Real-time eligibility
  • ✓ E-claims
  • ? ERA auto-posting
  • ? e-Prescribing
  • ✓ Imaging bridge
  • ✓ Custom reporting
  • ✓ Multi-location
  • ? CDT codes
  • ? NHS UDA (UK)

See how every orthodontic PMS product compares on these features →

Integration web

7 products in our database list OrthoTrac as a supported integration — a proxy for how central it is to the ecosystem.

Dentina.ai EasyRx LocalMed Orthia Pearly PracticeMojo Zuub OrthoTrac
Native listed by this product · lists this product

Pricing & 3-year cost

License model
Subscription
Price transparency
Quote only
Starting price
Not published
Free trial
Not verified
Price last checked
Sep 30, 2026
Minimum term
Not verified
Auto-renew
Not verified
Cancellation notice
Not verified
Early termination fee
Not verified
Data export on exit
Not verified

OrthoTrac is quote-only — like 3 of 5 other products in this category. 2 competitors publish at least partial pricing.

User ratings

3.7/5 averaged across G2 from 11 reviews. 2 rated competitors in the category score higher.

G2
3.7/5 · 11 ↗

Ratings are snapshots from third-party platforms, shown with their date and link. We do not publish them as our own review stars.

Who it’s for

Practice size

Solo2–5 operatories6–15 operatories16+ operatoriesMulti-locationDSO
Specialties
Orthodontics
Deployment
On-premise server
Platforms
windows
Local server
Required
Open API
?
Support
phone · Monday–Friday 7:00 a.m. to 10:00 p.m. ET
Onboarding
Included

Compliance & security

✓HIPAAClaimed by vendor
?BAA availableNot verified
?SOC 2 Type IINot verified
?HITRUSTNot verified
?GDPRNot verified
?PIPEDA (Canada)Not verified

“Claimed by vendor” means a public statement we could cite; it is not an audit. Ask for the SOC 2 report or signed BAA before you share patient data.

Company

Vendor
Carestream Dental
Employees
1001-5000

Markets

CA
UK
EU
US
MENA
APAC
LATAM
AU
NZ

Markets the vendor actively sells into: United States, Canada, Australia, United Kingdom, European Union.

Related buyer guides

FAQ

How much does OrthoTrac cost?

OrthoTrac does not publish pricing; it is sold on a quote basis. 1 competitors in orthodontic PMS publish a starting price.

Is OrthoTrac HIPAA compliant?

Yes — OrthoTrac's vendor states HIPAA compliance. Always request a signed BAA before sharing PHI.

What are the best alternatives to OrthoTrac?

By our Data Index, the strongest alternatives in orthodontic PMS are Ortho2 Edge Cloud (7.3), Dolphin Management (6.5), and Cloud 9 Ortho (5.9).

Sources18 cited · 26 field-level citations
  1. OrthoTrac Practice Management Software | Carestream Dental · carestreamdental.com · vendor site
  2. OrthoTrac Online Help - Opening and Closing a Database · help.carestreamdental.com · vendor docs
  3. Performing a New Installation · help.carestreamdental.com · vendor docs
  4. OrthoTrac Reviews 2024 · g2.com · review platform
  5. OrthoTrac Support · gosensei.com · vendor docs
  6. OrthoTrac Technical Pack · contact.carestreamdental.com.au · vendor docs
  7. OrthoTrac | Practice Management Software for Orthodontists · orthotrac.co.uk · vendor site
  8. Carestream Dental’s OrthoTrac Software Celebrates 30 Years · dentistrytoday.com · press release
  9. OrthoTrac Pricing, Alternatives & More 2024 | Capterra · capterra.com · review platform
  10. Initial Remote Training - OrthoTrac · help.carestreamdental.com · vendor docs · link no longer available
  11. Carestream Dental | LinkedIn · linkedin.com · vendor site
  12. Carestream Dental Life Page | LinkedIn · linkedin.com · vendor site
  13. Using the Management Module - OrthoTrac 21.5 · help.carestreamdental.com · vendor docs
  14. HIPAA Button - OrthoTrac 21.5 · help.carestreamdental.com · vendor docs
  15. Getting Started - OrthoTrac · help.carestreamdental.com · vendor docs
  16. OrthoTrac Initial Training Workbook · help.carestreamdental.com · vendor docs
  17. OrthoTrac Configuration Initial Training Workbook · help.carestreamdental.com · vendor docs
  18. OrthoTrac 15.0 - Intro · help.carestreamdental.com · vendor docs

Spotted something outdated? Report a correction.