OrthoTrac
by Carestream Dental · carestreamdental.com ↗
OrthoTrac is a server-based practice management software by Carestream Dental, specifically designed for orthodontic practices to manage patient data, appoin...
Data Index profile
Table view
| Axis | OrthoTrac | Basis |
|---|---|---|
| Features | 5.7 | 8 of 14 tracked capabilities confirmed (6 unverified) |
| Integrations | 6.9 | listed as a verified integration by 7 products in our database |
| Pricing clarity | 2.0 | quote only |
| Support | 5.5 | 1 channel, onboarding included, 2 training formats |
| Vendor stability | 9.0 | 1001-5000 staff |
| User rating | 7.4 | 3.7/5 from 11 public reviews |
Of the 6 axes we could measure, OrthoTrac is strongest on vendor stability (9.0/10) and weakest on pricing clarity (2.0/10). An established vendor that does not publish pricing — expect a sales call. It ranks #2 of 6 in orthodontic PMS, right at the category median of 5.8.
- Features5.7
8 of 14 tracked capabilities confirmed (6 unverified). What this measures ⓘ
- Integrations6.9
listed as a verified integration by 7 products in our database. What this measures ⓘ
- Pricing clarity2.0
quote only. What this measures ⓘ
- Support5.5
1 channel, onboarding included, 2 training formats. What this measures ⓘ
- Vendor stability9.0
1001-5000 staff. What this measures ⓘ
- User rating7.4
3.7/5 from 11 public reviews. What this measures ⓘ
Practice management features
OrthoTrac confirms 8 of 14 capabilities we track for this category (6 not verified yet). Relatively rare among its 5 peers: real-time eligibility.
- ✓ Clinical charting
- ? Perio charting
- ? Voice perio
- ✓ Treatment planning
- ✓ Operatory scheduling
- ✓ Real-time eligibility
- ✓ E-claims
- ? ERA auto-posting
- ? e-Prescribing
- ✓ Imaging bridge
- ✓ Custom reporting
- ✓ Multi-location
- ? CDT codes
- ? NHS UDA (UK)
See how every orthodontic PMS product compares on these features →
Integration web
7 products in our database list OrthoTrac as a supported integration — a proxy for how central it is to the ecosystem.
Pricing & 3-year cost
- License model
- Subscription
- Price transparency
- Quote only
- Starting price
- Not published
- Free trial
- Not verified
- Price last checked
- Sep 30, 2026
- Minimum term
- Not verified
- Auto-renew
- Not verified
- Cancellation notice
- Not verified
- Early termination fee
- Not verified
- Data export on exit
- Not verified
OrthoTrac is quote-only — like 3 of 5 other products in this category. 2 competitors publish at least partial pricing.
User ratings
3.7/5 averaged across G2 from 11 reviews. 2 rated competitors in the category score higher.
Ratings are snapshots from third-party platforms, shown with their date and link. We do not publish them as our own review stars.
Who it’s for
Practice size
- Specialties
- Orthodontics
- Deployment
- On-premise server
- Platforms
- windows
- Local server
- Required
- Open API
- ?
- Support
- phone · Monday–Friday 7:00 a.m. to 10:00 p.m. ET
- Onboarding
- Included
Compliance & security
“Claimed by vendor” means a public statement we could cite; it is not an audit. Ask for the SOC 2 report or signed BAA before you share patient data.
Company
- Vendor
- Carestream Dental
- Employees
- 1001-5000
Markets
Markets the vendor actively sells into: United States, Canada, Australia, United Kingdom, European Union.
FAQ
How much does OrthoTrac cost?
OrthoTrac does not publish pricing; it is sold on a quote basis. 1 competitors in orthodontic PMS publish a starting price.
Is OrthoTrac HIPAA compliant?
Yes — OrthoTrac's vendor states HIPAA compliance. Always request a signed BAA before sharing PHI.
What are the best alternatives to OrthoTrac?
By our Data Index, the strongest alternatives in orthodontic PMS are Ortho2 Edge Cloud (7.1), Cloud 9 Ortho (5.9), and Dolphin Management (5.8).
Sources18 cited · 26 field-level citations
- OrthoTrac Practice Management Software | Carestream Dental · carestreamdental.com · vendor site
- OrthoTrac Online Help - Opening and Closing a Database · help.carestreamdental.com · vendor docs
- Performing a New Installation · help.carestreamdental.com · vendor docs
- OrthoTrac Reviews 2024 · g2.com · review platform
- OrthoTrac Support · gosensei.com · vendor docs
- OrthoTrac Technical Pack · contact.carestreamdental.com.au · vendor docs
- OrthoTrac | Practice Management Software for Orthodontists · orthotrac.co.uk · vendor site
- Carestream Dental’s OrthoTrac Software Celebrates 30 Years · dentistrytoday.com · press release
- OrthoTrac Pricing, Alternatives & More 2024 | Capterra · capterra.com · review platform
- Initial Remote Training - OrthoTrac · help.carestreamdental.com · vendor docs · link no longer available
- Carestream Dental | LinkedIn · linkedin.com · vendor site
- Carestream Dental Life Page | LinkedIn · linkedin.com · vendor site
- Using the Management Module - OrthoTrac 21.5 · help.carestreamdental.com · vendor docs
- HIPAA Button - OrthoTrac 21.5 · help.carestreamdental.com · vendor docs
- Getting Started - OrthoTrac · help.carestreamdental.com · vendor docs
- OrthoTrac Initial Training Workbook · help.carestreamdental.com · vendor docs
- OrthoTrac Configuration Initial Training Workbook · help.carestreamdental.com · vendor docs
- OrthoTrac 15.0 - Intro · help.carestreamdental.com · vendor docs
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