denture·id
All-in-one patient engagement Rebranded

RecallMax

by RecallMax · maxassist.com ↗

MaxAssist, formerly RecallMax, is a cloud-based patient retention and recall software for dental practices.

Rebranded from RecallMax to MaxAssist.

Compare with…
Rebranded

RecallMax has been rebranded — what to switch to

Rebranded from RecallMax to MaxAssist.

Highest-ranked active all-in-one patient engagement on our Data Index:

1

Emitrr

Emitrr

Emitrr offers an all-in-one patient engagement platform designed for dental practices, emphasizing HIPAA compliance and broad integration capabilities.

from $149/mo ★ 4.8 · 25 reviews HIPAA
8.1/ 10
2

mConsent

mConsent

mConsent is a patient engagement platform for dental practices, offering automation for front-desk operations like scheduling, forms, and payments.

Partially public ★ 4.7 · 19 reviews HIPAA
7.9/ 10
3

Weave

Weave Communications

Phones, texting, reminders, reviews and payments in one platform, from $199/mo. Easy to use; customer service is the weak point in reviews.

from $199/mo ★ 4.5 · 1,372 reviews HIPAA
7.7/ 10

Full all-in-one patient engagement ranking →

Data Index profile

510 Features 7.1/10 Integrations no data Pricing clarity 5.0/10 Support 4.0/10 Vendor stability 6.0/10 User rating 10.0/10
Table view
AxisRecallMaxBasis
Features 7.1 10 of 14 tracked capabilities confirmed (4 unverified)
Integrations no data No integration data verified
Pricing clarity 5.0 partial
Support 4.0 2 channels
Vendor stability 6.0 51-200 staff
User rating 10.0 5.0/5 from 3 public reviews

Of the 5 axes we could measure, RecallMax is strongest on user rating (10.0/10) and weakest on support (4.0/10). It ranks #13 of 25 in all-in-one patient engagement, right at the category median of 6.4. We could not verify integrations yet, so those axes are left blank rather than scored.

  • Features7.1

    10 of 14 tracked capabilities confirmed (4 unverified). What this measures ⓘ

  • Integrationsno data

    No integration data verified. What this measures ⓘ

  • Pricing clarity5.0

    partial. What this measures ⓘ

  • Support4.0

    2 channels. What this measures ⓘ

  • Vendor stability6.0

    51-200 staff. What this measures ⓘ

  • User rating10.0

    5.0/5 from 3 public reviews. What this measures ⓘ

Patient engagement features

RecallMax confirms 10 of 14 capabilities we track for this category (4 not verified yet).

  • ✓ Two-way texting
  • ✓ Automated reminders
  • ✓ Online booking
  • ✓ Digital forms
  • ✓ Review requests
  • ? VoIP phones
  • ? Call tracking & recording
  • ? Missed-call text-back
  • ✓ Text-to-pay
  • ✓ Email marketing
  • ✓ Recall automation
  • ? Unified inbox
  • ✓ Mobile app
  • ✓ Multi-location dashboard

See how every all-in-one patient engagement product compares on these features →

Pricing & 3-year cost

License model
Subscription
Price transparency
Partially public
Starting price
Not published
Free trial
Not verified
Price last checked
Sep 30, 2026
Minimum term
Not verified
Auto-renew
Not verified
Cancellation notice
Not verified
Early termination fee
Not verified
Data export on exit
Not verified

User ratings

5.0/5 averaged across Capterra from 3 reviews. That is a small sample — treat it as directional. It is the highest-rated of 18 rated products in its category.

Capterra
5.0/5 · 3 ↗

Ratings are snapshots from third-party platforms, shown with their date and link. We do not publish them as our own review stars.

Who it’s for

Practice size

✓ Solo✓ 2–5 operatories6–15 operatories16+ operatoriesMulti-locationDSO
Specialties
General
Deployment
Cloud
Platforms
web
Open API
?
Support
phone, email

Compliance & security

✓HIPAAClaimed by vendor
?BAA availableNot verified
?SOC 2 Type IINot verified
?HITRUSTNot verified
?GDPRNot verified
?PIPEDA (Canada)Not verified

“Claimed by vendor” means a public statement we could cite; it is not an audit. Ask for the SOC 2 report or signed BAA before you share patient data.

Timeline

Company

Vendor
RecallMax
Employees
51-200
Customers (vendor claim)
88,000,000

Markets

CA
UK
EU
US
MENA
APAC
LATAM
AU
NZ

Markets the vendor actively sells into: United States, Canada.

Related buyer guides

Shortlisting Best dental patient communication software

Dental texting, reminder and phone platforms compared on verified features, PMS integrations, published prices and user ratings, with a no-show ROI calculator.

FAQ

Is RecallMax HIPAA compliant?

Yes — RecallMax's vendor states HIPAA compliance. Always request a signed BAA before sharing PHI.

What are the best alternatives to RecallMax?

By our Data Index, the strongest alternatives in all-in-one patient engagement are Emitrr (8.1), mConsent (7.9), and Weave (7.7).

Sources12 cited · 28 field-level citations
  1. Features | MaxAssist · maxassist.com · vendor site
  2. Services | MaxAssist · maxassist.com · vendor site
  3. Featured Company: RecallMax - AADOM · dentalmanagers.com · vendor site
  4. RecallMax - SourceForge · sourceforge.net · review platform
  5. RevenueWell vs. RecallMax | SelectHub · selecthub.com · review platform
  6. Lighthouse 360 Alternatives | Dental Recall Software · dentrecall.com · forum
  7. Best Dental Recall Software (Top 5 Platforms Reviewed) - DemandHub · demandhub.co · forum
  8. ReCallMax Pricing, Reviews & Features 2024 · capterra.com · review platform
  9. VoyagerNetz vs RecallMax | Top Business Software · topbusinesssoftware.com · forum
  10. Best Patient Recall Software For Clinics - Pabau · pabau.com · forum
  11. RecallMax™ Management Team | Org Chart - RocketReach · rocketreach.co · review platform
  12. maxassist.com (vendor site, found via Google AI Mode; page not individually checked) · maxassist.com · vendor site

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