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Artera

by Artera · artera.io ↗

Artera is a patient communication platform specializing in enhancing patient engagement for healthcare organizations, including federal agencies.

Data Index profile

510 Features 4.3/10 Integrations 5.3/10 Pricing clarity 5.0/10 Support no data Vendor stability 7.0/10 User rating 9.5/10
Table view
AxisArteraBasis
Features 4.3 6 of 14 tracked capabilities confirmed (8 unverified)
Integrations 5.3 4 verified integrations
Pricing clarity 5.0 partial
Support no data Support model not documented
Vendor stability 7.0 201-500 staff
User rating 9.5 4.8/5 from 172 public reviews

Of the 5 axes we could measure, Artera is strongest on user rating (9.5/10) and weakest on features (4.3/10). It ranks #14 of 23 in all-in-one patient engagement, 0.4 points below the category median of 6.3. We could not verify support yet, so those axes are left blank rather than scored.

  • Features4.3

    6 of 14 tracked capabilities confirmed (8 unverified). What this measures ⓘ

  • Integrations5.3

    4 verified integrations. What this measures ⓘ

  • Pricing clarity5.0

    partial. What this measures ⓘ

  • Supportno data

    Support model not documented. What this measures ⓘ

  • Vendor stability7.0

    201-500 staff. What this measures ⓘ

  • User rating9.5

    4.8/5 from 172 public reviews. What this measures ⓘ

Patient engagement features

Artera confirms 6 of 14 capabilities we track for this category (8 not verified yet). Most competitors confirm review requests, email marketing, and recall automation, which we could not confirm here.

  • ✓ Two-way texting
  • ✓ Automated reminders
  • ✓ Online booking
  • ✓ Digital forms
  • ? Review requests
  • ? VoIP phones
  • ? Call tracking & recording
  • ? Missed-call text-back
  • ✓ Text-to-pay
  • ? Email marketing
  • ? Recall automation
  • ✓ Unified inbox
  • ? Mobile app
  • ? Multi-location dashboard

See how every all-in-one patient engagement product compares on these features →

Integration web

Artera lists 4 verified integrations, all native. None of the 6 most-connected systems in our database (Open Dental, Dentrix, and Eaglesoft…) are on its verified list.

Epic Wisdom Artera
Native

3 referenced systems are not yet profiled in our database and shown without a link.

Pricing & 3-year cost

License model
Subscription
Price transparency
Partially public
Starting price
Not published
Free trial
Not verified
3-year cost estimate
$7,560
Price last checked
Sep 30, 2026
Minimum term
Not verified
Auto-renew
Not verified
Cancellation notice
Not verified
Early termination fee
Not verified
Data export on exit
Not verified

User ratings

4.8/5 averaged across Capterra and G2 from 172 reviews. 6 rated competitors in the category score higher.

Capterra
4.7/5 · 72 ↗
G2
4.8/5 · 100 ↗

Ratings are snapshots from third-party platforms, shown with their date and link. We do not publish them as our own review stars.

Who it’s for

Practice size

Solo2–5 operatories6–15 operatories16+ operatoriesMulti-locationDSO
Specialties
—
Deployment
Cloud
Open API
?

Compliance & security

✓HIPAAClaimed by vendor
?BAA availableNot verified
?SOC 2 Type IINot verified
?HITRUSTNot verified
?GDPRNot verified
?PIPEDA (Canada)Not verified

“Claimed by vendor” means a public statement we could cite; it is not an audit. Ask for the SOC 2 report or signed BAA before you share patient data.

Company

Vendor
Artera
Employees
201-500
Customers (vendor claim)
900

Markets

CA
UK
EU
US
MENA
APAC
LATAM
AU
NZ

Markets the vendor actively sells into: United States.

FAQ

Is Artera HIPAA compliant?

Yes — Artera's vendor states HIPAA compliance. Always request a signed BAA before sharing PHI.

What does Artera integrate with?

We verified 1 integration: Epic Wisdom.

What are the best alternatives to Artera?

By our Data Index, the strongest alternatives in all-in-one patient engagement are Emitrr (8.1), mConsent (7.9), and RevenueWell (7.5).

Sources14 cited · 20 field-level citations
  1. Artera Pricing, Alternatives & More 2024 | Capterra · capterra.com · review platform
  2. Who We Help - Artera · artera.io · vendor site
  3. Patient Communication Software - Artera · artera.io · vendor site
  4. Patient Portal – Artera Knowledge Base · knowledge.artera.io · vendor docs
  5. Artera AI Agent Platform · artera.io · vendor site
  6. Patient Portal – Artera Knowledge Base · knowledge.artera.io · vendor docs
  7. Artera: Patient Communications Platform · artera.io · vendor site
  8. What is a Patient Engagement Platform? - Artera · artera.io · vendor site
  9. Celebrating 10 Years of Artera Patient Engagement - Artera · artera.io · vendor site
  10. Artera - Overview · linkedin.com · vendor site
  11. Patient Communication Solutions for Healthcare - Artera · artera.io · vendor site
  12. AI-Powered Patient Communication Solutions - Artera · artera.io · vendor site
  13. Better Together: Patient Communication Solutions - Artera · artera.io · vendor site
  14. Why Artera? Benefits & Solutions for Healthcare - Artera · artera.io · vendor site

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