Artera
by Artera · artera.io ↗
Artera is a patient communication platform specializing in enhancing patient engagement for healthcare organizations, including federal agencies.
Data Index profile
Table view
| Axis | Artera | Basis |
|---|---|---|
| Features | 4.3 | 6 of 14 tracked capabilities confirmed (8 unverified) |
| Integrations | 5.3 | 4 verified integrations |
| Pricing clarity | 5.0 | partial |
| Support | no data | Support model not documented |
| Vendor stability | 7.0 | 201-500 staff |
| User rating | 9.5 | 4.8/5 from 172 public reviews |
Of the 5 axes we could measure, Artera is strongest on user rating (9.5/10) and weakest on features (4.3/10). It ranks #14 of 23 in all-in-one patient engagement, 0.4 points below the category median of 6.3. We could not verify support yet, so those axes are left blank rather than scored.
- Features4.3
6 of 14 tracked capabilities confirmed (8 unverified). What this measures ⓘ
- Integrations5.3
4 verified integrations. What this measures ⓘ
- Pricing clarity5.0
partial. What this measures ⓘ
- Supportno data
Support model not documented. What this measures ⓘ
- Vendor stability7.0
201-500 staff. What this measures ⓘ
- User rating9.5
4.8/5 from 172 public reviews. What this measures ⓘ
Patient engagement features
Artera confirms 6 of 14 capabilities we track for this category (8 not verified yet). Most competitors confirm review requests, email marketing, and recall automation, which we could not confirm here.
- ✓ Two-way texting
- ✓ Automated reminders
- ✓ Online booking
- ✓ Digital forms
- ? Review requests
- ? VoIP phones
- ? Call tracking & recording
- ? Missed-call text-back
- ✓ Text-to-pay
- ? Email marketing
- ? Recall automation
- ✓ Unified inbox
- ? Mobile app
- ? Multi-location dashboard
See how every all-in-one patient engagement product compares on these features →
Integration web
Artera lists 4 verified integrations, all native. None of the 6 most-connected systems in our database (Open Dental, Dentrix, and Eaglesoft…) are on its verified list.
3 referenced systems are not yet profiled in our database and shown without a link.
Pricing & 3-year cost
- License model
- Subscription
- Price transparency
- Partially public
- Starting price
- Not published
- Free trial
- Not verified
- 3-year cost estimate
- $7,560
- Price last checked
- Sep 30, 2026
- Minimum term
- Not verified
- Auto-renew
- Not verified
- Cancellation notice
- Not verified
- Early termination fee
- Not verified
- Data export on exit
- Not verified
User ratings
4.8/5 averaged across Capterra and G2 from 172 reviews. 6 rated competitors in the category score higher.
Ratings are snapshots from third-party platforms, shown with their date and link. We do not publish them as our own review stars.
Who it’s for
Practice size
- Specialties
- —
- Deployment
- Cloud
- Open API
- ?
Compliance & security
“Claimed by vendor” means a public statement we could cite; it is not an audit. Ask for the SOC 2 report or signed BAA before you share patient data.
Company
- Vendor
- Artera
- Employees
- 201-500
- Customers (vendor claim)
- 900
Markets
Markets the vendor actively sells into: United States.
FAQ
Is Artera HIPAA compliant?
Yes — Artera's vendor states HIPAA compliance. Always request a signed BAA before sharing PHI.
What does Artera integrate with?
We verified 1 integration: Epic Wisdom.
What are the best alternatives to Artera?
By our Data Index, the strongest alternatives in all-in-one patient engagement are Emitrr (8.1), mConsent (7.9), and RevenueWell (7.5).
Sources14 cited · 20 field-level citations
- Artera Pricing, Alternatives & More 2024 | Capterra · capterra.com · review platform
- Who We Help - Artera · artera.io · vendor site
- Patient Communication Software - Artera · artera.io · vendor site
- Patient Portal – Artera Knowledge Base · knowledge.artera.io · vendor docs
- Artera AI Agent Platform · artera.io · vendor site
- Patient Portal – Artera Knowledge Base · knowledge.artera.io · vendor docs
- Artera: Patient Communications Platform · artera.io · vendor site
- What is a Patient Engagement Platform? - Artera · artera.io · vendor site
- Celebrating 10 Years of Artera Patient Engagement - Artera · artera.io · vendor site
- Artera - Overview · linkedin.com · vendor site
- Patient Communication Solutions for Healthcare - Artera · artera.io · vendor site
- AI-Powered Patient Communication Solutions - Artera · artera.io · vendor site
- Better Together: Patient Communication Solutions - Artera · artera.io · vendor site
- Why Artera? Benefits & Solutions for Healthcare - Artera · artera.io · vendor site
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