denture·id

Vonage

by Vonage · vonage.com ↗

Vonage provides business communication and VoIP solutions, including HIPAA compliance, but is not specifically branded for the dental industry.

Data Index profile

510 Features 3.6/10 Integrations no data Pricing clarity 10.0/10 Support 8.0/10 Vendor stability no data User rating 8.6/10
Table view
AxisVonageBasis
Features 3.6 5 of 14 tracked capabilities confirmed (9 unverified)
Integrations no data No integration data verified
Pricing clarity 10.0 public full, free plan
Support 8.0 4 channels
Vendor stability no data No company signals verified
User rating 8.6 4.3/5 from 504 public reviews

Of the 4 axes we could measure, Vonage is strongest on pricing clarity (10.0/10) and weakest on features (3.6/10). Transparent, accessible pricing with a narrower feature set — often a good fit for smaller practices. It ranks #3 of 8 in dental VoIP, 0.8 points above the category median of 5.7. We could not verify integrations and vendor stability yet, so those axes are left blank rather than scored.

  • Features3.6

    5 of 14 tracked capabilities confirmed (9 unverified). What this measures ⓘ

  • Integrationsno data

    No integration data verified. What this measures ⓘ

  • Pricing clarity10.0

    public full, free plan. What this measures ⓘ

  • Support8.0

    4 channels. What this measures ⓘ

  • Vendor stabilityno data

    No company signals verified. What this measures ⓘ

  • User rating8.6

    4.3/5 from 504 public reviews. What this measures ⓘ

Patient engagement features

Vonage confirms 5 of 14 capabilities we track for this category (9 not verified yet).

  • ✓ Two-way texting
  • ✓ Automated reminders
  • ? Online booking
  • ? Digital forms
  • ? Review requests
  • ✓ VoIP phones
  • ✓ Call tracking & recording
  • ? Missed-call text-back
  • ? Text-to-pay
  • ? Email marketing
  • ? Recall automation
  • ? Unified inbox
  • ✓ Mobile app
  • ? Multi-location dashboard

See how every dental VoIP product compares on these features →

Pricing & 3-year cost

License model
Subscription
Price transparency
Full public pricing
Starting price
Not published
Free trial
Not verified
Free plan
Yes
3-year cost estimate
$684
Price last checked
Sep 30, 2026
Minimum term
Not verified
Auto-renew
Not verified
Cancellation notice
Not verified
Early termination fee
Not verified
Data export on exit
Not verified

User ratings

4.3/5 averaged across G2 from 504 reviews. 3 rated competitors in the category score higher.

G2
4.3/5 · 504 ↗

Ratings are snapshots from third-party platforms, shown with their date and link. We do not publish them as our own review stars.

Who it’s for

Not ideal for

  • Dental practices looking for a solution specifically designed for their industry.

Practice size

Solo✓ 2–5 operatories6–15 operatories16+ operatoriesMulti-locationDSO
Specialties
—
Deployment
Cloud
Open API
?
Support
phone, chat, ticket, forum

Compliance & security

✓HIPAAClaimed by vendor
✓BAA availableClaimed by vendor
?SOC 2 Type IINot verified
?HITRUSTNot verified
?GDPRNot verified
?PIPEDA (Canada)Not verified

“Claimed by vendor” means a public statement we could cite; it is not an audit. Ask for the SOC 2 report or signed BAA before you share patient data.

Markets

CA
UK
EU
US
MENA
APAC
LATAM
AU
NZ

Markets the vendor actively sells into: United States.

FAQ

Is Vonage HIPAA compliant?

Yes — Vonage's vendor states HIPAA compliance and offers a Business Associate Agreement (BAA). Always request a signed BAA before sharing PHI.

What are the best alternatives to Vonage?

By our Data Index, the strongest alternatives in dental VoIP are Mango Voice (7.6), Nextiva (7.3), and RingCentral (6.0).

Sources18 cited · 17 field-level citations
  1. Vonage Business Phone System Pricing, Features, Reviews & Alternatives | Capterra · capterra.com · review platform
  2. Vonage Contact Center Reviews, Pricing, and Features 2024 · capterra.com · review platform
  3. Vonage Video API Pricing · vonage.com · pricing page
  4. Vonage Business Phone System Review | CloudTalk · cloudtalk.io · forum
  5. Partnership Programs | Vonage · vonage.com · vendor site
  6. HIPAA Compliance for Healthcare Communications | Vonage · vonage.com · vendor docs
  7. Vonage Products Reviews 2024 · g2.com · review platform
  8. Business Associate Agreement | Vonage · vonage.com · vendor docs
  9. Vonage Pricing | Affordable Business Phone Service · vonage.com · pricing page
  10. Call Center Solutions | Vonage · vonage.com · vendor site
  11. Small Business VoIP | Business Phone Service | Vonage · vonage.com · vendor site
  12. Cloud Phone System | Vonage Business Phone Service · vonage.com · vendor site
  13. Unified Communications Pricing | Vonage · vonage.com · vendor site
  14. Vonage Business Phone App | Mobile App for Android & iOS · vonage.com · vendor site
  15. Unified Communications Features | Vonage · vonage.com · vendor site
  16. Cloud Calling | Vonage · vonage.com · vendor site
  17. How Much Does A Phone System Cost For Small Business? · vonage.com · vendor site
  18. Unified Communications Platform | Vonage · vonage.com · vendor site

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