Nextiva
by Nextiva · nextiva.com ↗
Nextiva's AI Voice Agent offers automated call answering and management specifically for dental practices, claiming HIPAA compliance and transparent pricing.
Data Index profile
Table view
| Axis | Nextiva | Basis |
|---|---|---|
| Features | 5.7 | 8 of 14 tracked capabilities confirmed (6 unverified) |
| Integrations | no data | No integration data verified |
| Pricing clarity | 7.5 | public starting price, money-back guarantee |
| Support | 8.0 | 4 channels |
| Vendor stability | 9.0 | 1,001-5,000 staff |
| User rating | 9.0 | 4.5/5 from 4,550 public reviews |
Of the 5 axes we could measure, Nextiva is strongest on vendor stability (9.0/10) and weakest on features (5.7/10). It ranks #2 of 8 in dental VoIP, 1.6 points above the category median of 5.7. We could not verify integrations yet, so those axes are left blank rather than scored.
- Features5.7
8 of 14 tracked capabilities confirmed (6 unverified). What this measures ⓘ
- Integrationsno data
No integration data verified. What this measures ⓘ
- Pricing clarity7.5
public starting price, money-back guarantee. What this measures ⓘ
- Support8.0
4 channels. What this measures ⓘ
- Vendor stability9.0
1,001-5,000 staff. What this measures ⓘ
- User rating9.0
4.5/5 from 4,550 public reviews. What this measures ⓘ
Patient engagement features
Nextiva confirms 8 of 14 capabilities we track for this category (6 not verified yet). Relatively rare among its 7 peers: online booking, review requests, missed-call text-back, and email marketing. Most competitors confirm two-way texting, voip phones, and mobile app, which we could not confirm here.
- ? Two-way texting
- ✓ Automated reminders
- ✓ Online booking
- ? Digital forms
- ✓ Review requests
- ? VoIP phones
- ✓ Call tracking & recording
- ✓ Missed-call text-back
- ? Text-to-pay
- ✓ Email marketing
- ? Recall automation
- ✓ Unified inbox
- ? Mobile app
- ✓ Multi-location dashboard
See how every dental VoIP product compares on these features →
Pricing & 3-year cost
- License model
- Subscription
- Price transparency
- Public starting price
- Starting price
- $99/mo
- Free trial
- Not verified
- 3-year cost estimate
- $3,564
- Price last checked
- Sep 30, 2026
- Minimum term
- Not verified
- Auto-renew
- Not verified
- Cancellation notice
- Not verified
- Early termination fee
- Not verified
- Data export on exit
- Not verified
The entry price of $99/mo is above the dental VoIP median of $50/mo; 2 products with public pricing start lower. Note the price is per case, so multi-location costs scale.
| Plan | Monthly | Yearly | One-time | Unit | Includes |
|---|---|---|---|---|---|
| XBert Agent Assist | $99 | — | — | per case | first 100 interactions |
3-year cost for your practice
Compare with others →Recurring list prices × your inputs. Excludes taxes, negotiated discounts and add-ons not published by the vendor.
User ratings
4.5/5 averaged across G2 and Capterra from 4,550 reviews. 1 rated competitor in the category scores higher.
Ratings are snapshots from third-party platforms, shown with their date and link. We do not publish them as our own review stars.
Who it’s for
Practice size
- Specialties
- General, Pediatric, Orthodontics, Oral surgery, Periodontics, Endodontics, Prosthodontics, Cosmetic, Dental lab, DSO
- Deployment
- —
- Open API
- ?
- Support
- phone, chat, email, ticket
Compliance & security
“Claimed by vendor” means a public statement we could cite; it is not an audit. Ask for the SOC 2 report or signed BAA before you share patient data.
Company
- Vendor
- Nextiva
- Employees
- 1,001-5,000
Markets
Markets the vendor actively sells into: United States.
FAQ
How much does Nextiva cost?
Nextiva pricing starts at $99 per month (per case), based on public pricing checked Sep 30, 2026. Our 3-year cost estimate is about $3,564.
Is Nextiva HIPAA compliant?
Yes — Nextiva's vendor states HIPAA compliance. Always request a signed BAA before sharing PHI.
What are the best alternatives to Nextiva?
By our Data Index, the strongest alternatives in dental VoIP are Mango Voice (7.6), Vonage (6.5), and RingCentral (6.0).
Sources34 cited · 23 field-level citations
- AI Voice Agent for Dental Offices | Nextiva · nextiva.com · vendor site
- Nextiva Affiliate Program · nextiva.com · vendor site
- Nextiva Partner Programs | Cloud Communications · nextiva.com · vendor site
- Nextiva Affiliate Program | Partnerkin · partnerkin.com · review platform · link no longer available
- Nextiva Partner Solutions · nextivapartners.com · vendor site · link no longer available
- Nextiva Partner Playbook · nextiva.com · vendor docs
- Nextiva Partner Program · partner.nextiva.com · vendor site
- Nextiva Partner Program Overview · nextiva.com · vendor docs
- Nextiva | LinkedIn · linkedin.com · vendor site
- Working at Nextiva | LinkedIn · linkedin.com · vendor site
- Contact Us | Nextiva · nextiva.com · vendor site
- Life at Nextiva: Benefits, Culture & More | LinkedIn · linkedin.com · vendor site
- Nextiva Cloud PBX | Nextiva · nextiva.com · vendor site
- Amazing Service | Nextiva · nextiva.com · vendor site
- Virtual Phone System - Nextiva · nextiva.com · vendor site
- Small Business VoIP Phone Service - Nextiva · nextiva.com · vendor site
- Nextiva Business Voice Features & Benefits · nextiva.com · vendor site
- Cloud Phone System | Nextiva · nextiva.com · vendor site
- Nextiva Pricing | Business Phone Service Price Plans · nextiva.com · vendor site
- Small Business Phone Service - Nextiva · nextiva.com · vendor site
- Cloud VoIP Phone Service | Nextiva · nextiva.com · vendor site
- Nextiva VoIP Features · nextiva.com · vendor site
- Nextiva Enterprise Solutions · nextiva.com · vendor site
- How Much Does Nextiva Cost? · nextiva.com · vendor site
- Nextiva VoIP Phone Service · nextiva.com · vendor site
- Nextiva Cloud Call Center · nextiva.com · vendor site
- VoIP Texting: The Benefits & How to Use It for Business · nextiva.com · vendor site
- Nextiva Customer Story: Conexus · nextiva.com · vendor site
- Multi-Location Phone Systems: A Complete Guide · nextiva.com · vendor site
- Small Business Phone Systems | Nextiva · nextiva.com · vendor site
- Nextiva: Business Communication Solutions for Remote Teams · nextiva.com · vendor site
- Nextiva App for Business Communications | Nextiva · nextiva.com · vendor site
- Nextiva VoIP Phone System | Nextiva · nextiva.com · vendor site
- Local Business Phone Numbers | Nextiva · nextiva.com · vendor site
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