Mango Voice vs Nextiva
Verdict. Nextiva leads on the overall Data Index (8.1 vs 7.6). On the 5 axes where both have evidence, Mango Voice wins 2, Nextiva wins 2 and 1 is tied. Clearest gaps: vendor stability (Nextiva 9.0 vs 4.5), user rating (Nextiva 9.0 vs 7.4), and pricing clarity (Mango Voice 9.0 vs 7.5). On list price, Nextiva starts $20/mo cheaper. Users rate Nextiva higher (4.5 vs 3.7).
Table view
| Axis | Mango Voice | Nextiva |
|---|---|---|
| Features | 9.3 | 8.6 |
| Integrations | 6.9 | no data |
| Pricing clarity | 9.0 | 7.5 |
| Support | 8.0 | 8.0 |
| Vendor stability | 4.5 | 9.0 |
| User rating | 7.4 | 9.0 |
Axis by axis
- Features 9.3 vs 8.6 Mango Voice
- Integrations 6.9 vs – no data
- Pricing clarity 9.0 vs 7.5 Mango Voice
- Support 8.0 vs 8.0 tie
- Vendor stability 4.5 vs 9.0 Nextiva
- User rating 7.4 vs 9.0 Nextiva
Mango Voice or Nextiva: which should you choose?
Mango Voice is a phone system built for dental offices: caller details from your practice software (its own claim is more than 40 systems), texting, fax and an AI receptionist, from $119 a month per location. Its recurring complaint is reliability, with a 3.7 Capterra rating, the lowest in its category, and the vendor shows two sets of prices on its own pages.
Nextiva is a general business phone provider with 4.5 across 4,550 reviews and a HIPAA claim. We could confirm no dental practice-management integration. Its $99 figure in our data belongs to an agent-assist product priced per case, not a phone plan, so it is not a like-for-like price.
The trade-off is simple: pick Mango Voice for the screen-pop on Dentrix, Eaglesoft, Open Dental, Denticon or Curve; pick Nextiva only if mainstream reliability and general business features outweigh that. Whichever you choose, ask for a failover plan and a signed BAA, and test call quality on your own network before porting numbers. See our Mango Voice review.
Reviewed under the standards of our Editorial Board
What our reviews say
Mango Voice
A dental phone system with caller information from your practice software, texting, fax and an AI receptionist, at published prices. Good value on paper; reliability is the recurring complaint.
Strengths- Prices published, from $119 a month per location on the pricing page
- Free desk phones with annual billing
- Caller information from more than 40 practice management systems, according to Mango Voice
- Overall Capterra rating of 3.7, the lowest in its category among products we review
- Outages and dropped calls are the most common complaint
- Two different sets of prices on the vendor's own pages
Side by side
| Mango Voice | Nextiva | |
|---|---|---|
| Data Index | 7.6 | 8.1 |
| Category rank | #2 of 8 · Dental VoIP | #1 of 8 · Dental VoIP |
| User rating | 3.7 / 5 | 4.5 / 5 |
| Review count | 111 | 4,550 |
| Starting price | $119/mo | $99/mo |
| Pricing transparency | Full public pricing | Public starting price |
| License | Subscription | Subscription |
| Deployment | Cloud | Cloud, Desktop, Mobile app |
| Verified integrations | 5 | — |
| HIPAA claim | Yes | Yes |
| Company size | 11-50 | 1,001-5,000 |
| Markets | US | US |
| Data completeness | 100% | 100% |
Features
3 of 14 tracked capabilities differ. Only Mango Voice: digital forms and recall automation. Only Nextiva: email marketing.
| Capability | Mango Voice | Nextiva |
|---|---|---|
| Two-way texting | ✓ | ✓ |
| Automated reminders | ✓ | ✓ |
| Online booking | ✓ | ✓ |
| Digital forms | ✓ | ? |
| Review requests | ✓ | ✓ |
| VoIP phones | ✓ | ✓ |
| Call tracking & recording | ✓ | ✓ |
| Missed-call text-back | ✓ | ✓ |
| Text-to-pay | ✓ | ✓ |
| Email marketing | ? | ✓ |
| Recall automation | ✓ | ? |
| Unified inbox | ✓ | ✓ |
| Mobile app | ✓ | ✓ |
| Multi-location dashboard | ✓ | ✓ |
Integrations
3-year cost
3-year cost for your practice
Compare with others →Recurring list prices × your inputs. Excludes taxes, negotiated discounts and add-ons not published by the vendor.
3-year cost for your practice
Compare with others →Recurring list prices × your inputs. Excludes taxes, negotiated discounts and add-ons not published by the vendor.
Choose Mango Voice if…
- Practices that want a VoIP phone system built for dental offices at a published price
- Offices on Dentrix, Eaglesoft or Open Dental that want the patient record on screen when the phone rings
- New practices: the startup program is free until opening day
- you need digital forms
- you need recall automation
Choose Nextiva if…
- you need email marketing
- user satisfaction is your priority
- the lower entry price matters most
FAQ
Is Mango Voice better than Nextiva?
Nextiva leads on the overall Data Index (8.1 vs 7.6). On the 5 axes where both have evidence, Mango Voice wins 2, Nextiva wins 2 and 1 is tied. Clearest gaps: vendor stability (Nextiva 9.0 vs 4.5), user rating (Nextiva 9.0 vs 7.4), and pricing clarity (Mango Voice 9.0 vs 7.5). On list price, Nextiva starts $20/mo cheaper. Users rate Nextiva higher (4.5 vs 3.7).
Which is cheaper, Mango Voice or Nextiva?
Nextiva has the lower published entry price ($99/mo vs $119/mo). Per-location and per-provider units, setup fees and add-ons change the 3-year total — use the calculator on this page.
Do Mango Voice and Nextiva integrate with the same systems?
They share 0 verified integrations. Only Mango Voice lists 5; only Nextiva lists 0.