Dialpad vs Mango Voice
Verdict. Mango Voice leads on the overall Data Index (7.6 vs 6.6). On the 6 axes where both have evidence, Dialpad wins 2, Mango Voice wins 4. Clearest gaps: integrations (Mango Voice 6.9 vs 1.5), vendor stability (Dialpad 9.0 vs 4.5), and features (Mango Voice 9.3 vs 7.1). Users rate Dialpad higher (4.2 vs 3.7).
Table view
| Axis | Dialpad | Mango Voice |
|---|---|---|
| Features | 7.1 | 9.3 |
| Integrations | 1.5 | 6.9 |
| Pricing clarity | 8.0 | 9.0 |
| Support | 7.0 | 8.0 |
| Vendor stability | 9.0 | 4.5 |
| User rating | 8.4 | 7.4 |
Axis by axis
- Features 7.1 vs 9.3 Mango Voice
- Integrations 1.5 vs 6.9 Mango Voice
- Pricing clarity 8.0 vs 9.0 Mango Voice
- Support 7.0 vs 8.0 Mango Voice
- Vendor stability 9.0 vs 4.5 Dialpad
- User rating 8.4 vs 7.4 Dialpad
What our reviews say
Mango Voice
A dental phone system with caller information from your practice software, texting, fax and an AI receptionist, at published prices. Good value on paper; reliability is the recurring complaint.
Strengths- Prices published, from $119 a month per location on the pricing page
- Free desk phones with annual billing
- Caller information from more than 40 practice management systems, according to Mango Voice
- Overall Capterra rating of 3.7, the lowest in its category among products we review
- Outages and dropped calls are the most common complaint
- Two different sets of prices on the vendor's own pages
Side by side
| Dialpad | Mango Voice | |
|---|---|---|
| Data Index | 6.6 | 7.6 |
| Category rank | #4 of 8 · Dental VoIP | #2 of 8 · Dental VoIP |
| User rating | 4.2 / 5 | 3.7 / 5 |
| Review count | 558 | 111 |
| Starting price | — | $119/mo |
| Pricing transparency | Full public pricing | Full public pricing |
| License | Subscription | Subscription |
| Deployment | Cloud | Cloud |
| Verified integrations | — | 5 |
| Open API | Yes | — |
| HIPAA claim | Yes | Yes |
| BAA available | Yes | — |
| SOC 2 Type II | Yes | — |
| Company size | 1001-5000 | 11-50 |
| Markets | US, CA | US |
| Data completeness | 94% | 100% |
Features
3 of 13 tracked capabilities differ. Only Mango Voice: digital forms, missed-call text-back, and recall automation.
| Capability | Dialpad | Mango Voice |
|---|---|---|
| Two-way texting | ✓ | ✓ |
| Automated reminders | ✓ | ✓ |
| Online booking | ✓ | ✓ |
| Digital forms | ? | ✓ |
| Review requests | ✓ | ✓ |
| VoIP phones | ✓ | ✓ |
| Call tracking & recording | ✓ | ✓ |
| Missed-call text-back | ? | ✓ |
| Text-to-pay | ✓ | ✓ |
| Recall automation | ? | ✓ |
| Unified inbox | ✓ | ✓ |
| Mobile app | ✓ | ✓ |
| Multi-location dashboard | ✓ | ✓ |
Integrations
Choose Mango Voice if…
- Practices that want a VoIP phone system built for dental offices at a published price
- Offices on Dentrix, Eaglesoft or Open Dental that want the patient record on screen when the phone rings
- New practices: the startup program is free until opening day
- you need digital forms
- you need missed-call text-back
FAQ
Is Dialpad better than Mango Voice?
Mango Voice leads on the overall Data Index (7.6 vs 6.6). On the 6 axes where both have evidence, Dialpad wins 2, Mango Voice wins 4. Clearest gaps: integrations (Mango Voice 6.9 vs 1.5), vendor stability (Dialpad 9.0 vs 4.5), and features (Mango Voice 9.3 vs 7.1). Users rate Dialpad higher (4.2 vs 3.7).
Do Dialpad and Mango Voice integrate with the same systems?
They share 0 verified integrations. Only Dialpad lists 0; only Mango Voice lists 5.