denture·id

PatientXpress

by PatientXpress · patientxpress.us ↗

PatientXpress is a cloud-based AI dental practice software designed to automate calls, scheduling, insurance verification, billing, and patient communication.

Data Index profile

510 Features 8.6/10 Integrations 5.3/10 Pricing clarity 5.0/10 Support 9.8/10 Vendor stability 6.0/10 User rating no data
Table view
AxisPatientXpressBasis
Features 8.6 12 of 14 tracked capabilities confirmed (2 unverified)
Integrations 5.3 4 verified integrations
Pricing clarity 5.0 partial
Support 9.8 4 channels, 1 training format
Vendor stability 6.0 50 staff
User rating no data No public ratings found

Of the 5 axes we could measure, PatientXpress is strongest on support (9.8/10) and weakest on pricing clarity (5.0/10). We could not verify user rating yet, so those axes are left blank rather than scored.

  • Features8.6

    12 of 14 tracked capabilities confirmed (2 unverified). What this measures ⓘ

  • Integrations5.3

    4 verified integrations. What this measures ⓘ

  • Pricing clarity5.0

    partial. What this measures ⓘ

  • Support9.8

    4 channels, 1 training format. What this measures ⓘ

  • Vendor stability6.0

    50 staff. What this measures ⓘ

  • User ratingno data

    No public ratings found. What this measures ⓘ

Patient engagement features

PatientXpress confirms 12 of 14 capabilities we track for this category (2 not verified yet).

  • ✓ Two-way texting
  • ✓ Automated reminders
  • ✓ Online booking
  • ✓ Digital forms
  • ✓ Review requests
  • ✓ VoIP phones
  • ✓ Call tracking & recording
  • ✓ Missed-call text-back
  • ✓ Text-to-pay
  • ? Email marketing
  • ✓ Recall automation
  • ✓ Unified inbox
  • ? Mobile app
  • ✓ Multi-location dashboard

See how every digital forms product compares on these features →

Integration web

PatientXpress lists 4 verified integrations, all native. It covers 3 of the 6 most-connected systems in our database (Open Dental, Dentrix, and Eaglesoft).

Dentrix Eaglesoft Open Dental Practice-Web PatientXpress
Native

Pricing & 3-year cost

License model
Subscription
Price transparency
Partially public
Starting price
Not published
Free trial
Not verified
3-year cost estimate
$1,944
Price last checked
Sep 30, 2026
Minimum term
Not verified
Auto-renew
Not verified
Cancellation notice
Not verified
Early termination fee
Not verified
Data export on exit
Not verified

Who it’s for

Practice size

✓ Solo✓ 2–5 operatories✓ 6–15 operatories✓ 16+ operatories✓ Multi-location✓ DSO
Specialties
General, Periodontics
Deployment
Cloud
Open API
?
Support
phone, chat, email, ticket · 24/7

Compliance & security

✓HIPAAClaimed by vendor
?BAA availableNot verified
?SOC 2 Type IINot verified
?HITRUSTNot verified
?GDPRNot verified
?PIPEDA (Canada)Not verified

“Claimed by vendor” means a public statement we could cite; it is not an audit. Ask for the SOC 2 report or signed BAA before you share patient data.

Company

Vendor
PatientXpress
Employees
50

Markets

CA
UK
EU
US
MENA
APAC
LATAM
AU
NZ

Vendor also markets the product globally.

Markets the vendor actively sells into: Global.

FAQ

Is PatientXpress HIPAA compliant?

Yes — PatientXpress's vendor states HIPAA compliance. Always request a signed BAA before sharing PHI.

What does PatientXpress integrate with?

We verified 4 integrations: Open Dental, Dentrix, Eaglesoft, and Practice-Web.

Sources15 cited · 27 field-level citations
  1. PatientXpress · patientxpress.us · vendor site
  2. PatientXpress Reviews & Pricing 2024 · capterra.com · review platform
  3. Dental Appointment Reminder Software | PatientXpress · patientxpress.us · vendor site
  4. Open Dental Integration | PatientXpress · patientxpress.us · vendor site
  5. Contact Us | PatientXpress · patientxpress.us · vendor site
  6. How Dental Practice Analytics Can Optimize Multi-Location Efficiency · patientxpress.us · vendor site
  7. Practice Owners | PatientXpress · patientxpress.us · vendor site
  8. Periodontists | PatientXpress · patientxpress.us · vendor site
  9. Multi-Location & DSO | PatientXpress · patientxpress.us · vendor site
  10. About Us | PatientXpress · patientxpress.us · vendor site
  11. Patient Communication Integrations for Dental & Medical Practices | PatientXpress · patientxpress.us · vendor site
  12. PatientXpress Call Logs - Smart Patient Management Software · patientxpress.us · vendor site
  13. Eaglesoft PatientXpress Integration | PatientXpress · patientxpress.us · vendor site
  14. 2-Way Texting - PatientXpress · patientxpress.us · vendor site
  15. PatientXpress Revenue 2026: $200K ARR - getlatka.com · getlatka.com · review platform

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