denture·id
Dental VoIP Uses AI

VoiceStack

by CareStack · carestack.com ↗

VoiceStack is an AI-powered phone system developed by CareStack, designed to integrate with their practice management software for dental and healthcare prac...

Data Index profile

510 Features 5.0/10 Integrations 2.3/10 Pricing clarity 2.0/10 Support 4.0/10 Vendor stability 8.0/10 User rating 9.8/10
Table view
AxisVoiceStackBasis
Features 5.0 7 of 14 tracked capabilities confirmed (7 unverified)
Integrations 2.3 1 verified integration
Pricing clarity 2.0 quote only
Support 4.0 1 channel, onboarding included
Vendor stability 8.0 501-1000 staff
User rating 9.8 4.9/5 from 12 public reviews

Of the 6 axes we could measure, VoiceStack is strongest on user rating (9.8/10) and weakest on pricing clarity (2.0/10). It ranks #8 of 8 in dental VoIP, 0.9 points below the category median of 6.0.

  • Features5.0

    7 of 14 tracked capabilities confirmed (7 unverified). What this measures ⓘ

  • Integrations2.3

    1 verified integration. What this measures ⓘ

  • Pricing clarity2.0

    quote only. What this measures ⓘ

  • Support4.0

    1 channel, onboarding included. What this measures ⓘ

  • Vendor stability8.0

    501-1000 staff. What this measures ⓘ

  • User rating9.8

    4.9/5 from 12 public reviews. What this measures ⓘ

Patient engagement features

VoiceStack confirms 7 of 14 capabilities we track for this category (7 not verified yet). Relatively rare among its 7 peers: online booking.

  • ✓ Two-way texting
  • ✓ Automated reminders
  • ✓ Online booking
  • ✓ Digital forms
  • ? Review requests
  • ✓ VoIP phones
  • ✓ Call tracking & recording
  • ? Missed-call text-back
  • ? Text-to-pay
  • ? Email marketing
  • ? Recall automation
  • ? Unified inbox
  • ✓ Mobile app
  • ? Multi-location dashboard

See how every dental VoIP product compares on these features →

Integration web

VoiceStack lists 1 verified integration, all native. None of the 6 most-connected systems in our database (Open Dental, Dentrix, and Eaglesoft…) are on its verified list.

CareStack VoiceStack
Native

Pricing & 3-year cost

License model
Quote only
Price transparency
Quote only
Starting price
Not published
Free trial
Not verified
Price last checked
Sep 30, 2026
Minimum term
Not verified
Auto-renew
Not verified
Cancellation notice
Not verified
Early termination fee
Not verified
Data export on exit
Not verified

VoiceStack is quote-only — like 1 of 7 other products in this category. 6 competitors publish at least partial pricing.

User ratings

4.9/5 averaged across G2 and Capterra from 12 reviews. It is the highest-rated of 8 rated products in its category. Ratings diverge between G2 (3.5) and Capterra (5) — read both.

G2
3.5/5 · 1 ↗
Capterra
5.0/5 · 11 ↗

Ratings are snapshots from third-party platforms, shown with their date and link. We do not publish them as our own review stars.

Who it’s for

Practice size

Solo2–5 operatories6–15 operatories16+ operatories✓ Multi-location✓ DSO
Specialties
General
Deployment
Cloud
Open API
?
Support
email
Onboarding
Included

Compliance & security

✓HIPAAClaimed by vendor
✓BAA availableClaimed by vendor
?SOC 2 Type IINot verified
?HITRUSTNot verified
?GDPRNot verified
?PIPEDA (Canada)Not verified

“Claimed by vendor” means a public statement we could cite; it is not an audit. Ask for the SOC 2 report or signed BAA before you share patient data.

Company

Vendor
CareStack
Employees
501-1000

Markets

CA
UK
EU
US
MENA
APAC
LATAM
AU
NZ

Markets the vendor actively sells into: United States.

FAQ

How much does VoiceStack cost?

VoiceStack does not publish pricing; it is sold on a quote basis. 4 competitors in dental VoIP publish a starting price.

Is VoiceStack HIPAA compliant?

Yes — VoiceStack's vendor states HIPAA compliance and offers a Business Associate Agreement (BAA). Always request a signed BAA before sharing PHI.

What does VoiceStack integrate with?

We verified 1 integration: CareStack.

What are the best alternatives to VoiceStack?

By our Data Index, the strongest alternatives in dental VoIP are Mango Voice (7.6), Nextiva (7.3), and Vonage (6.5).

Sources15 cited · 25 field-level citations
  1. VoiceStack Mobile App - Apps on Google Play · play.google.com · review platform
  2. Phone Integrations – CareStack · carestack.com · vendor site
  3. VoiceStack Admin App Introduction – CareStack · carestack.zendesk.com · vendor docs · link no longer available
  4. Integrations – CareStack · carestack.com · vendor site
  5. CareStack Integration Guide · arini.ai · press release
  6. CS VoiceStack | SoftwareOne · platform.softwareone.com · vendor site
  7. VoiceStack Mobile App - Apps on Google Play · play.google.com · review platform
  8. Pricing – CareStack · carestack.com · pricing page
  9. Features – CareStack · carestack.com · vendor site
  10. CareStack Help Center · carestack.zendesk.com · vendor docs
  11. Partners – CareStack · carestack.com · vendor site
  12. Partner Program – CareStack · carestack.com · vendor docs
  13. Dental Phone System Integrations – VoiceStack · voicestack.com · vendor site
  14. CareStack | LinkedIn · linkedin.com · vendor site
  15. Dental Practices | CareStack · carestack.com · vendor site

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