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Reputation management · head-to-head

Grade.us vs Swell

Verdict. Swell leads on the overall Data Index (6.6 vs 5.5). On the 6 axes where both have evidence, Grade.us wins 1, Swell wins 4 and 1 is tied. Clearest gaps: pricing clarity (Grade.us 6.5 vs 2.0), support (Swell 6.0 vs 2.0), and features (Swell 6.4 vs 2.9). Users rate Grade.us higher (4.7 vs 4.5).

510 Features 2.9 · 6.4 Integrations 7.3 · 9.1 Pricing clarity 6.5 · 2.0 Support 2.0 · 6.0 Vendor stability 4.5 · 6.0 User rating 9.5 · 9.1
Grade.usSwell
Table view
AxisGrade.usSwell
Features 2.96.4
Integrations 7.39.1
Pricing clarity 6.52.0
Support 2.06.0
Vendor stability 4.56.0
User rating 9.59.1

Axis by axis

  • Features 2.9 vs 6.4 Swell
  • Integrations 7.3 vs 9.1 Swell
  • Pricing clarity 6.5 vs 2.0 Grade.us
  • Support 2.0 vs 6.0 Swell
  • Vendor stability 4.5 vs 6.0 Swell
  • User rating 9.5 vs 9.1 tie

Side by side

Grade.usSwell
Data Index 5.5 6.6
Category rank #4 of 7 · Reputation management #2 of 7 · Reputation management
User rating 4.7 / 5 4.5 / 5
Review count 387 730
Starting price — $199/mo
Pricing transparency Partially public Quote only
License Subscription Subscription
Deployment Cloud Cloud
Verified integrations — 9
Open API — Yes
HIPAA claim Yes Yes
Free trial 14 days —
Company size 11-50 51-200
Markets — US
Data completeness 87% 100%

Features

5 of 9 tracked capabilities differ. Only Swell: two-way texting, online booking, text-to-pay, and unified inbox.

CapabilityGrade.usSwell
Two-way texting?✓
Automated reminders✓✓
Online booking?✓
Review requests✓✓
Text-to-pay?✓
Email marketing✓✓
Unified inbox?✓
Mobile app?✓
Multi-location dashboard✓✓

Integrations

Choose Grade.us if…

  • user satisfaction is your priority
Full Grade.us profile →

Choose Swell if…

  • you need two-way texting
  • you need online booking
Full Swell profile →

FAQ

Is Grade.us better than Swell?

Swell leads on the overall Data Index (6.6 vs 5.5). On the 6 axes where both have evidence, Grade.us wins 1, Swell wins 4 and 1 is tied. Clearest gaps: pricing clarity (Grade.us 6.5 vs 2.0), support (Swell 6.0 vs 2.0), and features (Swell 6.4 vs 2.9). Users rate Grade.us higher (4.7 vs 4.5).

Do Grade.us and Swell integrate with the same systems?

They share 0 verified integrations. Only Grade.us lists 0; only Swell lists 9.

Related comparisons

See the full reputation management ranking →