denture·id

Yapi

by Yapi · yapiapp.com ↗

Yapi is a patient engagement software designed for dental practices, offering features like online scheduling, digital forms, and review management.

Data Index profile

510 Features 6.4/10 Integrations 6.9/10 Pricing clarity 5.0/10 Support 8.8/10 Vendor stability 6.0/10 User rating 9.2/10
Table view
AxisYapiBasis
Features 6.4 9 of 14 tracked capabilities confirmed (5 unverified)
Integrations 6.9 7 verified integrations
Pricing clarity 5.0 partial
Support 8.8 4 channels, 1 training format
Vendor stability 6.0 51-200 staff
User rating 9.2 4.6/5 from 49 public reviews

Of the 6 axes we could measure, Yapi is strongest on user rating (9.2/10) and weakest on pricing clarity (5.0/10). It ranks #8 of 23 in all-in-one patient engagement, 0.7 points above the category median of 6.3.

  • Features6.4

    9 of 14 tracked capabilities confirmed (5 unverified). What this measures ⓘ

  • Integrations6.9

    7 verified integrations. What this measures ⓘ

  • Pricing clarity5.0

    partial. What this measures ⓘ

  • Support8.8

    4 channels, 1 training format. What this measures ⓘ

  • Vendor stability6.0

    51-200 staff. What this measures ⓘ

  • User rating9.2

    4.6/5 from 49 public reviews. What this measures ⓘ

Patient engagement features

Yapi confirms 9 of 14 capabilities we track for this category (5 not verified yet).

  • ✓ Two-way texting
  • ✓ Automated reminders
  • ✓ Online booking
  • ✓ Digital forms
  • ✓ Review requests
  • ? VoIP phones
  • ? Call tracking & recording
  • ? Missed-call text-back
  • ✓ Text-to-pay
  • ✓ Email marketing
  • ✓ Recall automation
  • ? Unified inbox
  • ✓ Mobile app
  • ? Multi-location dashboard

See how every all-in-one patient engagement product compares on these features →

Integration web

Yapi lists 7 verified integrations, 5 of them native. It covers 4 of the 6 most-connected systems in our database (Open Dental, Dentrix, Eaglesoft, and Dentrix Ascend).

Eaglesoft Great Dental Websites Mango Voice Open Dental Practice-Web RingCentral Dentrix Dentrix Ascend Yapi
NativeCertified / open API listed by this product · lists this product

Pricing & 3-year cost

License model
Subscription
Price transparency
Partially public
Starting price
Not published
Setup fee
$299
Free trial
Not verified
3-year cost estimate
$7,463
Price last checked
Sep 30, 2026
Minimum term
Not verified
Auto-renew
Not verified
Cancellation notice
Not verified
Early termination fee
Not verified
Data export on exit
Not verified

User ratings

4.6/5 averaged across Capterra from 49 reviews. 9 rated competitors in the category score higher.

Capterra
4.6/5 · 49 ↗

Ratings are snapshots from third-party platforms, shown with their date and link. We do not publish them as our own review stars.

Who it’s for

Practice size

Solo✓ 2–5 operatories✓ 6–15 operatories16+ operatories✓ Multi-locationDSO
Specialties
General
Deployment
Cloud
Platforms
windows, web
Open API
?
Support
email, ticket, phone, chat

Compliance & security

✓HIPAAClaimed by vendor
?BAA availableNot verified
?SOC 2 Type IINot verified
?HITRUSTNot verified
?GDPRNot verified
?PIPEDA (Canada)Not verified

“Claimed by vendor” means a public statement we could cite; it is not an audit. Ask for the SOC 2 report or signed BAA before you share patient data.

Company

Vendor
Yapi
Employees
51-200

Markets

CA
UK
EU
US
MENA
APAC
LATAM
AU
NZ

Markets the vendor actively sells into: United States.

FAQ

Is Yapi HIPAA compliant?

Yes — Yapi's vendor states HIPAA compliance. Always request a signed BAA before sharing PHI.

What does Yapi integrate with?

We verified 7 integrations: Dentrix, Dentrix Ascend, Eaglesoft, Open Dental, Mango Voice, Practice-Web, and RingCentral.

What are the best alternatives to Yapi?

By our Data Index, the strongest alternatives in all-in-one patient engagement are Emitrr (8.1), mConsent (7.9), and RevenueWell (7.5).

Sources18 cited · 26 field-level citations
  1. Dental Practice Software Pricing - YAPI · yapiapp.com · pricing page
  2. Dental Appointment Scheduling Software | YAPI Blog · yapiapp.com · vendor docs
  3. YAPI Reviews: Read Customer Reviews of YAPI · capterra.com · review platform
  4. YAPI Pricing, Alternatives & More 2024 - Capterra · capterra.com · review platform
  5. YAPI – Preise, Alternativen & Mehr 2024 - Capterra · capterra.ch · review platform
  6. HIPAA Compliant Software for Dental Practices | YAPI · yapiapp.com · vendor site
  7. YAPI: Dental Office Communication Software · yapiapp.com · vendor site
  8. Integrations With Popular Dental Software | YAPI · yapiapp.com · vendor site
  9. YAPI + Eaglesoft Integration | YAPI · yapiapp.com · vendor site
  10. YAPI + Dentrix Integration | YAPI · yapiapp.com · vendor site
  11. YAPI Pricing, Alternatives & More 2024 - Capterra IE · capterra.ie · review platform
  12. YAPI Pricing, Alternatives & More 2024 - Capterra IN · capterra.in · review platform
  13. Online Dental Scheduling Software for Patients & Staff | YAPI · yapiapp.com · vendor site
  14. YAPI + Open Dental Integration | YAPI · yapiapp.com · vendor site
  15. Yapi | LinkedIn · linkedin.com · review platform
  16. Best Dental Appointment Reminder Software | Yapi · yapiapp.com · vendor docs
  17. Appointment Reminders | Yapi · yapiapp.com · vendor docs
  18. Dental Office Communication Software | Yapi · yapiapp.com · vendor site

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