Cloud systems remove server maintenance and simplify multi-location access. Trade-offs: dependence on internet uptime, and sometimes fewer third-party integrations than long-established server systems.
From our data: 16 cloud PMS products are ranked in our database.
Cloud-native versus hosted
A cloud-native system was written for the browser and runs as one service for all customers. A hosted system is server software running on a remote machine that you reach by remote desktop. Hosted versions keep the original features but can feel slower and are usually priced by concurrent sessions.
What to plan for
A second internet connection or cellular failover, how imaging devices on the local network send images to the cloud, and the terms for exporting your data when the contract ends.
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FAQ
Is cloud dental software secure?
It can be more secure than an office server, because the vendor handles patching, backups and monitoring. You still need a BAA, strong passwords and sensible user permissions.